Poornima K

Responsibilities:

• Content writing, authoring, and publishing for internal and external documentation.
• Leveraging AI tools (Microsoft Copilot) for content creation and optimization.
• HTML-based content formatting and SharePoint Designer for publishing.
• Working with KAccess for accessibility compliance.

• Developed and uploaded book pages for CBSE and ICSE syllabi in Mathematics, Physics, Chemistry, and Biology using LaTeX coding.
• Designed and created PowerPoint presentations for CBSE and ICSE subjects, including Mathematics, Physics, Chemistry, and Biology.
• Prepared training guide presentations for JEE and TNPSC group examinations.
• Contributed to the Geo Calculator project by developing and publishing chapter concepts from textbooks to the BYJU’s application, including pages, calculators, formulas, images, and posts.

• Resolved data entry and customer support issues while ensuring accurate order processing for an average of 15 rental agreements per day.
• Consolidated reports after data analysis maintain evidence of commodity inflow and support efficient operations.
• Designed standardized agreements for clients and vendors, updating records to improve accessibility and turnaround time.
• Trained and guided over five employees on office procedures and proper data entry formats.
• Managed invoice receipts and supporting documents in compliance with fiscal requirements.
• Centralized data management by batching and archiving files across two centers.
• Handled client email communications to gather data for developing rental agreements.