JAIKUMAR T
CHENNAI
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
DISTRIBUTOR HANDLING & TEAM LEARER
REALIANCE JIO PVT LTD
CHENNAI
01.2018 - Current
- Managed distribution logistics across multiple regions for timely product delivery.
- Coordinated with retailers to ensure stock availability and effective inventory management.
- Trained new staff on company protocols and best practices in distribution operations.
- Collaborated with sales teams to align inventory levels with market demand trends.
- Developed and managed relationships with existing customers to ensure customer satisfaction.
- Participated in regular meetings and conference calls with professionals to discuss performance and budget.
- Assessed performance metrics to identify areas for distribution improvement.
Senior Sales Executive
AIRTEL
CHENNAI
08.2016 - 01.2018
- Developed strategic sales plans to enhance market penetration and customer engagement.
- Trained junior sales staff on effective sales techniques and customer service practices.
- Participated in industry events to network and promote company services effectively.
- Presented products and features to customers, responded to concerns, and redirected objections.
- Set and monitored sales targets for individual team members and the team as a whole.
Education
B.COM
ST JOSEPH COLLEGE OF ARTS SCIENE
KOVUR04-2013
Commerce
GOVT HIGHER SECONDRY SCHOOL
KOVUR04-2010
Skills
- Product delivery
- Customer relationship management
- Team training
- Sales strategy development
- Performance assessment
- Problem solving
- Time management
- Relationship building
- Staff training and development
Languages
English
Beginner (A1)
A1
Tamil
Native
Native
Hindi
Beginner
A1
Timeline
DISTRIBUTOR HANDLING & TEAM LEARER
REALIANCE JIO PVT LTD
01.2018 - Current
Senior Sales Executive
AIRTEL
08.2016 - 01.2018
B.COM
ST JOSEPH COLLEGE OF ARTS SCIENE
Commerce
GOVT HIGHER SECONDRY SCHOOL