Jainab Rahim Shaikh

Dynamic professional with a robust background in luxury watch sales and maintenance, offering in-depth knowledge of high-end timepieces. Proven ability to leverage customer service expertise to elevate client satisfaction and foster long-term loyalty. Committed to continuous learning and adapting to new technical advancements, ensuring efficient and precise service delivery through a solid understanding of watch repair techniques. Eager to contribute skills and insights for organizational growth and success.

• Recognized for excellence in building and motivating management and hourly teams.
• Reversed poor performing store by revising systems, process, training programs and personnel.
• Investigated customer complaints and offered creative solutions to resolve concerns and maintain loyalty.
• Preparing Weekly, Monthly and Yearly reports of the store in Sales and Cost.
• Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts and performing services for customers.
• Approached Customers with a friendly manner to engage, determined needs and help with product decision making.
• Educate customers about key product attributes to generate interest and build clientele.
• Preparing reports for Inventory, Performance and Promotion of the store.