Simran Jain

As part of Wipro GPO team, worked under HR operations team, handling onboarding for contract and lateral hiring, and processing benefits payroll for US and Canada employees.

• Managed benefits payroll for over 3,500 employees across Canada, ensuring accuracy and compliance.
• Successfully recovered over $47K from US and Canada employees with outstanding balances.
• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Maintained strict confidentiality of all payroll information and records.
• Streamlined governance for special leave project, enhancing operational efficiency and compliance.
• Part of special project, monitored by management, regarding recovery of negative salary from employees.
• Collaborated with final settlement and payroll teams to provide critical inputs for exiting employees' payroll.
• Partnered with GPO stakeholders to prepare consolidated overview of global insurance, benefits, and leave details.
• Conducted orientation sessions for over 80 new hires in a day, including in-person and virtual sessions, resulting in 95% satisfaction rate and improved understanding of company culture and policies.
• Conducted campus hiring session for over 300 new hires.
• Facilitated Benefits and Open house session with 95% satisfaction rate.
• Streamlined onboarding paperwork and automated routine tasks, resulting in 20% reduction in administrative time.
• Assisted in the creation of an employee mentorship program that supported new hire acclimation.
• Collaborated with HR and hiring managers to tailor the onboarding process for different roles, resulting in a 10% increase in new hire productivity.
• Provided feedback and support to new hires, resulting in a 15% increase in employee satisfaction and successful integration into their respective teams.
• Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.