Himadri Tamuli
Bengaluru
Summary
Senior People Operations professional with 6+ years of global experience across APAC, EMEA and AMER. Known for building AI-powered HR automations that reduce manual effort and improve employee experience, including the company’s highest-impact and most-utilized AI agent. Experienced working with Legal, IT, People Systems, Global Mobility, Benefits and Payroll to solve operational challenges and scale HR processes. Skilled in turning complex problems into practical solutions and independently leading automation and process improvement projects from idea to launch.
Overview
6
6
years of professional experience
Work History
Global People Operations Analyst – HR Partner
Guidewire Software
Bengaluru
11.2022 - Current
- Built and deployed multiple AI-powered assistants using Glean to automate HR workflows; one of these became the most-used agent in the organization and accelerated employee self-service adoption.
- Designed the COBRA Premium Calculator Agent to estimate insurance premiums for employees and reduce manual calculations and follow-ups.
- Designed solutions that eliminated repetitive HR tasks, including a Gmail automation for HR auto-responses and an HR Slack bot that routes queries to the right team and reduces manual triaging.
- Work closely with Legal, IT, Benefits, People Systems, Global Mobility and Payroll teams to solve real problems such as payroll input accuracy, policy compliance, and employee experience gaps across APAC, EMEA and AMER.
- Automated visa travel letter generation and cut processing time from 7 minutes to 30 seconds, saving over 280 hours of effort annually.
- Improved ServiceNow performance by enhancing the Smart Catalog, building routing logic, dashboards, and automated workflows that reduce turnaround time and help employees reach the right resources quickly.
- Partner with payroll and benefits teams to manage country-specific processes for Spain, Poland, AMER, APAC and India, ensuring inputs are accurate and on time each month
- Regularly build SOPs, documentation and knowledge articles so that processes scale and new tools are adopted smoothly.
- Lead independent projects from concept to launch in areas like automation, HR query deflection, and employee-facing tools without relying on a technical background.
- Delivered an internal tech talk to wider HR and engineering teams on building AI agents as a non-technical creator to improve operational efficiency and inspire adoption.
- Awarded for building the Highest Impact AI Agent across the company.
People Operations Process Lead-1
Walmart
Bengaluru
12.2021 - 11.2022
- Managed People Operations processes for employee lifecycle activities and ensured HR workflows were completed accurately and within SLAs across business units.
- Worked closely with cross-functional teams to maintain data accuracy and drive operational consistency across HR systems including Workday and ServiceNow.
- Supported issue resolution and process tracking for HR cases, improving turnaround time and employee experience.
- Collaborated with internal stakeholders to identify gaps in workflows and strengthen data integrity and quality of People Ops processes.
Associate Analyst – HR Shared Services
Walmart
Bengaluru
02.2020 - 12.2021
- Executed comprehensive post-offer HR operations, focusing on background checks, relocations, and sign-on bonuses.
- Ensured accurate data management across systems such as Workday, Greenhouse, and SNOW.
- Performed regular audits to reinforce employee lifecycle processes and maintain data accuracy.
- Revised standard operating procedures for improved workflow and adherence to best practices.
Talent Acquisition Intern
Hiring Stack
Bengaluru
- Facilitated comprehensive hiring processes and candidate coordination.
HR Intern
Global Shiksha India Pvt. Ltd.
- Executed comprehensive HR operations, conducted process audits, and facilitated training for new associates.
Education
Post Graduate Diploma in Management (HR) -
International School of Management Excellence
Bengaluru01.2020
B.Tech - Biotechnology
Sir M Visvesvaraya Institute of Technology
Bengaluru01.2016
Skills
- HR operations and process automation
- Cross-functional collaboration
- Service delivery
- Data integrity
- AI implementation
- Workflow optimization
- Employee engagement
- Effective communication
- Attention to detail
- Strategic planning
- Operational efficiency
- Employee experience enhancement
- AI and chatbot integration
- Workday and ServiceNow expertise
- Global mobility management
- Benefits administration strategies
- Data analysis and reporting
- Stakeholder management
Languages
- English, Fluent
- Hindi, Fluent
- Assamese, Fluent
Languages
Assamese
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
- Awarded for 'high impact' AI solution to boost employee experience by helping them with wellness benefit eligibility checker, which is the most searched and queried topic globally
- Delivered an internal Tech Talk demonstrating how non-technical teams can build AI automation and improve HR workflows.
Affiliations
- Member of the Social Committee; organize and host company-wide events and celebrations across global offices, manage vendor coordination, purchase orders, and event budgets.
- Partner with leadership teams and office management to plan and execute internal initiatives and cultural programs.
- Active member of Girls of Guidewire, an internal women’s network that organizes leadership sessions, career journeys, and discussions on workplace growth for women.
- Key contributor to employee experience programs including the India Anniversary Program and Newborn Hamper Program, collaborating with external vendors to enhance employee engagement.
Timeline
Global People Operations Analyst – HR Partner
Guidewire Software
11.2022 - Current
People Operations Process Lead-1
Walmart
12.2021 - 11.2022
Associate Analyst – HR Shared Services
Walmart
02.2020 - 12.2021
Talent Acquisition Intern
Hiring Stack
HR Intern
Global Shiksha India Pvt. Ltd.
Post Graduate Diploma in Management (HR) -
International School of Management Excellence
B.Tech - Biotechnology
Sir M Visvesvaraya Institute of Technology