Jai Pal Singh
Noida
Summary
Dynamic Branch Manager at Axis Max Life with established expertise in sales strategy development and team leadership. Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
14
14
years of professional experience
Work History
Branch Manager
HDFC LIFE
SOUTH DELHI
10.2025 - Current
- Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints.
- Conducted regular staff meetings to communicate targets, performance expectations, and company updates.
- Developed and implemented strategies to increase sales and profitability within the branch.
- Fostered a positive working environment, promoting teamwork and employee satisfaction.
- Oversaw recruitment, training, and development of staff to enhance branch productivity.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
Branch Manager
Axis Max Life
Delhi
09.2024 - 10.2025
- Supervised and motivated 12 staff members to achieve performance targets.
- Conducted regular team meetings and performance evaluations to enhance productivity.
- Ensured compliance with HR policies while fostering a positive work environment.
- Identified growth opportunities to expand customer base and increase revenue.
- Developed and executed local marketing strategies to boost visibility.
- Cultivated relationships with clients and community to drive business growth.
- Resolved escalated customer complaints efficiently, ensuring high satisfaction levels.
- Analyzed market trends and competitor activities to recommend process improvements.
Senior Sales Manager
HDFC Life Insurance Company
Gurgaon
08.2020 - 09.2024
- Key Result Areas:
- Identifies sales revenue trends by client and portfolio.
- Analyses sales mix by client and portfolio, including product penetration.
- Identifies and communicates upsell opportunities by portfolio.
- Identifies new product and new client sales opportunities by industry sector and by state.
- Based on analysis, contribute to the thinking around sales strategy such as tactical campaigns, pricing, product and service delivery
- Provide decision support to the National Sales Director and assist in analyzing financial results and objectives.
- Analyse monthly, quarterly, half yearly and annual financial performance and prepare reports for each client portfolio team and Sales Manager showing actual versus target (budget) performance.
Senior Financial Service Manager
ICICI Prudential life insurance company
Gurgaon
06.2016 - 08.2020
- Managed all aspects of sales and revenue generation, securing significant product channel deals.
- Conducted comprehensive market analysis to inform strategic planning and decision-making.
- Developed a robust distribution network to enhance market reach and penetration.
- Expanded clientele through effective networking and prospect identification.
- Executed policy issuance formalities while maintaining strong customer relationships.
- Coordinated with policyholders to clarify policy details and suggest necessary adjustments.
- Contributed to distribution network expansion, achieving consistent year-over-year sales growth.
Senior Associate Sales Consultant
PolicyBazaar.com
Gurgaon
06.2014 - 04.2016
- Led and trained team efficiently during absence of team leader.
- Identified customer needs and closed deals through systematic consultations.
- Customized insurance programs to align with specific client requirements.
- Coordinated with channel partners to create and execute business development plans.
- Participated in budget allocation for channel partner programs to enhance effectiveness.
- Recognized with multiple awards from insurers including ICICI PRU, AVIVA, and HDFC for meeting targets.
- Explained features and benefits of various policies, promoting life and health insurance sales by 100%.
- Doubled business volume in 2015 through development and execution of targeted marketing campaigns.
Business Development Manager
Raheja Developers
Gurgaon
01.2013 - 12.2013
- Key Result Areas:
- Networked with Architects, Consultants and Builders for product promotion and conducted other promotional activities to generate revenue
- Interacted, proposed and closed deals in the assigned territory thus maximising sales revenue through customer relations
- Achieved sales target through market mapping, lead generation, maintained robust channel sales as well as servicing existing customers
Education
Post Graduate Diploma in Management - Marketing & HR
SIMS, AICTE
Ghaziabad01-2013
Bachelor of Business Administration -
M.J.P. Rohilkhand University
Bareilly01-2011
Skills
- MS Office (Word, Excel and PowerPoint), MS Dos
- Windows and Internet Applications
- Sales strategy development
- Client relationship management
- Team leadership
- Customer service
- Negotiation tactics
- Strategic planning
- Training and mentoring
- Relationship management
- People-oriented
- Coaching and mentoring
- Relationship building and management
Custom
- Date of Birth: 15th July 1988
- Address: FLAT NO 204TOWER J GH-050 Techzone IV, Greater Noida, Uttar Pradesh 201301
Timeline
Branch Manager
HDFC LIFE
10.2025 - Current
Branch Manager
Axis Max Life
09.2024 - 10.2025
Senior Sales Manager
HDFC Life Insurance Company
08.2020 - 09.2024
Senior Financial Service Manager
ICICI Prudential life insurance company
06.2016 - 08.2020
Senior Associate Sales Consultant
PolicyBazaar.com
06.2014 - 04.2016
Business Development Manager
Raheja Developers
01.2013 - 12.2013
Post Graduate Diploma in Management - Marketing & HR
SIMS, AICTE
Bachelor of Business Administration -
M.J.P. Rohilkhand University