Open To Work
JAISIL JOHNY
Ernakulam
Summary
Dedicated individual with extensive experience in providing outstanding customer service. Proficient in maintaining and updating multiple data resources efficiently. Strong mathematical skills and excellent communication abilities enhance team collaboration. Capable of working autonomously or as part of a team to achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Senior Executive
Flipkart Services Pvt Ltd
08.2021 - Current
- Served as point of contact for South Team, addressing operational issues with senior management for prompt resolution.
- Coordinated cross-functional assets to facilitate smoother operations.
- Ensured adherence to service level agreements and timely shipment deliveries.
- Analyzed SLA breaches and implemented zonal processes to enhance delivery performance.
- Conducted network planning initiatives for South region.
- Executed manpower planning with tailored IPP for each facility.
- Designed outbound logistics strategies for South facilities to improve orphan shipment conversion and minimize losses.
- Prepared weekly performance reviews for each facility, presenting findings to Zonal Director.
Process Associate
Rivigo Services Private limited
06.2020 - 03.2021
- Executed operational tasks for delivery and pickup processes.
- Managed documentation for inbound and outbound goods and materials.
- Ensured proper filing of documents, issuing valid GST bills and invoices for deliveries.
- Oversaw vendor billing across multiple branches, ensuring timely payment follow-ups.
- Monitored inventory levels to maintain optimal stock availability.
- Handled petty cash management and daily income tracking for each branch.
Operation Executive
Rivigo Services Private Limited
01.2018 - 06.2020
- Managed day-to-day payments for all branches in Kerala.
- Resolved financial issues with prior authorization from higher authority.
- Generated vendor bills, landlord warehouse bills, unloading/loading bills, and petty cash reports.
- Collected and prepared comprehensive reports on delivery and pickup activities.
- Maintained inventory levels and allocated resources effectively to each branch.
Intern
LULU MALL
07.2017 - 08.2017
- Developed e-commerce strategies to enhance online sales performance.
Analyzed market trends to identify growth opportunities in e-retail sector.
Optimized product listings for improved visibility and customer engagement.
Implemented digital marketing campaigns to drive traffic and boost conversion rates.
Receptionist
GIIMS
03.2017 - 07.2017
- Greeted customers at the entrance and provided professional and friendly assistance.
- Provided clerical services and responded to messages, scanned documents as required, and routed all business correspondence.
- Enhanced positive first impressions to every visitor by keeping the reception area clean and organized.
- Routed all business correspondence efficiently to ensure smooth communication.
Education
M.B.A - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
03.2017
PG Diploma - Supply Chain Management
01.2017
B.B.A -
01.2015
Skills
- Multitasking and prioritization
- SLA management
- Problem solving and analysis
- Vendor coordination
- Team leadership and management
- Analytical thinking and reasoning
- Data management and organization
- Interpersonal communication skills
- Collaboration and teamwork
- Inventory management strategies
- Customer relationship management
- Document handling and processing
- Network planning and optimization
- Manpower planning and resource allocation
- Written communication skills
- Relationship management
Timeline
Senior Executive - Flipkart Services Pvt Ltd
08.2021 - Current
Process Associate - Rivigo Services Private limited
06.2020 - 03.2021
Operation Executive - Rivigo Services Private Limited
01.2018 - 06.2020
Intern - LULU MALL
07.2017 - 08.2017
Receptionist - GIIMS
03.2017 - 07.2017
Global Institute of Integral Management studies - M.B.A, LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Global Institute of Integral Management studies - PG Diploma, Supply Chain Management
Mar Augusthinose College - B.B.A,
Hobbies and Interests
- Driving
- Riding
- Dancing
Languages
- Hindi
- Malayalam
- English
Internship
LULU MALL- Cochin, 07/01/17, 08/01/17, E-COM and E-retail
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
₹800000/yr - ₹1000000/yrReferences
- AKHIL RAM, Rivigo Services private limited, +91 9605565493
- Vijendra Singh, Instakart Services Private limited, +91 8861153901
Hobbies and Interests
- Driving
- Riding
- Dancing
Languages
- Hindi
- Malayalam
- English
Internship
LULU MALL- Cochin, 07/01/17, 08/01/17, E-COM and E-retail