Jai Singh Parihar
Pune
Summary
Elevated to Senior Analyst at Eclerx services Limited within 15 months due to outstanding leadership and analytical prowess, boosting sales efficiency by studying competitors. Excelled in project management and operational monitoring, leading a 20-member team to exceed performance metrics. Recognized for deploying effective strategies and achieving an outstanding October review rating.
Overview
2
2
years of professional experience
Work History
Senior Analyst
Eclerx services Limited
Pune
04.2024 - Current
- Recognized as Outstanding in the 2023 fiscal year and promoted to Senior Analyst within an impressive period of 15 months.
- Displayed exceptional leadership and domain expertise, leading to promotion as a role-based Associate Process Manager.
- Directed team of 20 staff within first 60 days to consistently meet key performance measures.
- Achieved outstanding rating in October performance reviews.
- Increased overall sales efficiency by studying market competitors.
- Directed sales compliance efforts to minimize Customer Interaction Policy breaches while leading a team of 20.
Analyst
Eclerx services Limited
Pune
12.2022 - 03.2024
- Provided internet troubleshooting and real-time assistance via chat.
- Played a crucial role in boosting key performance indicators.
- Earned domain expert status and appointed as support trainer in under half a year.
- Worked as trainer support in training new hires and guiding them initially about the process and operations.
- Played key role in improving team performance by serving as floor support.
Education
Bachelor of Science - Mathematics
AISECT
Bhopal06-2022
Skills
- Operational Monitoring
- Proficient in Analytics Programs
- Performance Metric Monitoring
- Analytical Business Solutions
- Proficient in Technology
- Effective Strategy Deployment
Affiliations
- cooking
- swimming
- reading and writing
Languages
Hindi
First Language
Marathi
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Senior Analyst
Eclerx services Limited
04.2024 - Current
Analyst
Eclerx services Limited
12.2022 - 03.2024
Bachelor of Science - Mathematics
AISECT
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