JAI SINGH RAWAT
Greater Noida
Summary
Looking for an opportunity in the healthcare field where I can utilize my attention to detail, communication skills and leadership abilities to find creative solutions that lead to More effective buisness practices.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Senior collection Representative
Optum Global solutions Pvt Ltd
Noida
11.2021 - Current
- Managed customer accounts and resolved outstanding payment issues.
- Communicated with clients to discuss payment terms and collection options.
- Documented interactions and updates in collections software systems.
Claims Representative
Aegis Global pvt Ltd
Noida
04.2016 - 10.2021
- Processed claims efficiently, ensuring compliance with company guidelines and policies.
- Reviewed documentation for accuracy and completeness before claim approval.
- Communicated with clients to clarify claim details and address inquiries promptly.
Collection Customer Service Representative
EXL India Pvt Ltd
Noida
06.2014 - 03.2016
- Managed customer inquiries regarding account balances and payment options.
- Assisted customers in resolving billing disputes and payment issues.
- Processed customer payments using internal billing systems efficiently.
Education
Bachelor of Computer Applications - Computer And Information Systems
GWALIOR INSTITUTE OF TECHNOLOGY AND SCIENCE
Gwalior 07.2007 - 12.2013
Skills
- Collections management
- Payment processing
- Claims processing
- Software documentation
- Excel (H LOOKUP, PIVOT TABLE, DATA VALIDATION & LOGICAL FUNCTION)
- Paragon
- Meditech
- One Content
- NextGen
Timeline
Senior collection Representative
Optum Global solutions Pvt Ltd
11.2021 - Current
Claims Representative
Aegis Global pvt Ltd
04.2016 - 10.2021
Collection Customer Service Representative
EXL India Pvt Ltd
06.2014 - 03.2016
Bachelor of Computer Applications - Computer And Information Systems
GWALIOR INSTITUTE OF TECHNOLOGY AND SCIENCE
07.2007 - 12.2013