JAKE RALPH GONSALVES

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

• Worked with team to identify areas of improvement and devised solutions based on findings.
• Supervised team members to confirm compliance with set procedures and quality requirements. E.g., managed team of 60 members of girls and boys.
• Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Held daily team meetings to inform team members on company news and updates.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Maintained inclusive and diverse team culture, promoting respect and understanding among all members.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Devised and implemented processes and procedures to streamline operations.
• Helped meet changing demands by recommending improvements to business systems or procedures.

• Facilitated communication between departments, ensuring smooth operations throughout entire production cycle.
• Developed standard operating procedures for all production processes, ensuring consistent output quality across different shifts.
• Improved product quality by closely monitoring production processes and addressing any deviations promptly.
• Achieved consistency in product specifications by enforcing strict adherence to standardized guidelines during manufacturing processes.
• Conducted root cause analysis on production issues, implementing corrective actions to prevent recurrence.
• Evaluated incoming materials and finished products against standards.
• Streamlined inventory management, resulting in cost savings and reduced waste.
• Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
• Handling and complete execution of various spares orders received from customers which includes ordering of spares, processing them and finally dispatching spares on time.
• Working on costing for various spare parts and subsequently quoting to customers.
• Handling and maintaining of separate store of critical spares inventory.
• Collaborating with various vendors on improving branding of spare items through vendor visits.
• Planning for effective spares management