Dynamic Subject Matter Expert with a proven track record at Bayer Crop Science, excelling in invoice processing and achieving a 99.4% accuracy rate. Adept in SAP and quality assurance, I foster teamwork and drive process improvements, ensuring timely resolutions and stakeholder satisfaction. Passionate about leading teams to success and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Subject Matter Expert- S2P
Bayer Crop science India Pvt LTD
Bengaluru
01.2022 - Current
Overdue & Due allocated invoices/P1 to be completed on same day - Zero invoices pending.
Maintain Processing time is < 2 days.
Ensure monthly accuracy target for the team is met - 99 - 99.4% and met as per the target.
To ensure Pay on Time Target is met - 90%- met every month.
Share all reports within the TAT & accurately - Process exceptions, LEPSI escalation tracker, Accuracy report.
TQM (Error)report to be sent by 8th of every month.
CFW (Control framework) to be prepared & shared along with the analysis (12th WD) with accuracy.
Ensure all the process changes are updated, approved & aligned with GPO, COE, FO & DQE.
Update the Co-pilot on timely basis whenever changes are made in SD(Supporting documentation).
Monthly Error Review to be presented to the Lead.
Monthly Refresher training to be completed to team.
New Process changes are to be updated to team.
Ensure all queries are replied within 1 WD TAT - No escalation to be received on emails/errors.
Customer Interface Business Advisor at Bayer Crop Science - Bayer Holland B VCustomer Interface Business Advisor at Bayer Crop Science - Bayer Holland B V