SUSHMITA KARNATAK
Subject Matter Expert
Noida
Summary
Successful Inside Sales expert skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers more than 3.5 years of sales excellence
Overview
7
7
years of professional experience
2054
2054
years of post-secondary education
Work History
Subject Matter Expert
University Living
09.2022 - Current
- Supported the expansion initiatives by handling the China market and working closely with Chinese agents.
- Mentored junior team members, contributing to their professional growth and development. Handled 3-4 people, including one from China.
- Student accommodation is our core service, but we also offer other value-added services.
- We help our accommodation partner to boost their revenue by driving the bookings.
- Worked in the UK, Australia, and Singapore market.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts, onboarding property providers, and building relationships.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Delivered 400 plus bookings and generated offline referrals
- Developed strong relationships with provider through effective communication, understanding their needs, and providing tailored sales solutions
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries
- Assisted in training new inside sales representatives on company processes, product offerings, and best practices for maximizing sales potential.
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business, and generating positive referrals.
- Provided valuable insights to management regarding the competitive landscape and pricing adjustments based on market conditions.
Sales Relations Manager
NoBroker.com
11.2021 - 05.2022
- Hands-on experience in B2C sales, along with providing support in onboarding the clients for the sessions.
- Train new members, volunteers, and drive and manage the entire sales process from targeting and prospecting to closing the sale.
- Arranging the site visits with the properties and the clients.
- Good experience in calling, converting lead into sale through phone calls. And video meets.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Completing the task from calling till visits and sales closure.
Business Development Executive
Appit Simple Infotek Pvt Ltd
05.2018 - 05.2019
- Worked in the USA and Canada domain as a Business Development Executive and arrange meets with the sales team.
- Analysis of client's requirements, specifications, obtaining suitable solutions, customizing the software details for his business and work closely with sales team and create the right software solution.
- Conducting 8-10 counseling sessions and generating revenue on a weekly basis.
- Delivering target of average 3-4 successful conversions on a daily basis.
- Focusing on client retention.
- Worked closely with renowned software companies like BambooHR, NetSuite, Namely, Clarizen, Salesforce, and many more.
Education
Class 12th -
CBSE
Class 10th - undefined
CBSE
BBA - International Business
University of Petroleum And Energy Studies
Dehradun 04.2001 - 01.2020
MBA - International Business Management
Lloyd Institute of Business & Management
Noida 04.2001 - 01.2020
Skills
B2B Sales
CRM
Project Coordination
Leadership
Persuasive Negotiator
Relationship Building
Strong analytical skills
Training and mentoring
Problem-solving abilities
Teamwork and Collaboration
Adaptability and Flexibility
Multitasking
Time Management
Self Motivation
Team Leadership
Workflow Optimization
Cocurricularandhobbies
- Represent school football team as a captain for 4 years at state level
- Hobbies are Sketching, Guitar Football and Travelling
Timeline
Subject Matter Expert
University Living
09.2022 - Current
Sales Relations Manager
NoBroker.com
11.2021 - 05.2022
Business Development Executive
Appit Simple Infotek Pvt Ltd
05.2018 - 05.2019
BBA - International Business
University of Petroleum And Energy Studies
04.2001 - 01.2020
MBA - International Business Management
Lloyd Institute of Business & Management
04.2001 - 01.2020
Class 10th - undefined
CBSE
Class 12th -
CBSE
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