Chandini K
Bengaluru,KA
Summary
To work in a globally competitive environment on challenging assignments that shall yield twin benefits of the Job satisfaction and Professional growth. My objective is to give maximum contribution to the organization to attain new heights. I believe in Successful teamwork and Coordination. My aim is to achieve success by putting my Best effort. Offering an overall Experience of TWO AND HALF YEARS, also a major part in Sales as well as in Team management.
Overview
2
2
years of professional experience
Work History
Subject Matter Expert
Excellence Career Shapers
Bangalore
11.2023 - Current
- Handle the team of 10 members, motivate them to work more productively to attain goals, and achieve overall targets with the best companionship.
- We are now on our way to change the dynamics of studying in our nation and overseas by successfully running the Hello Mentor Program to make the dream come true for medical aspirants.
- A conversation and a connection for learners to upskill and upgrade their careers by availing themselves of our impeccable recorded services. Both practicing professionals and students are also encouraged to seek counseling.
- Perform tasks such as making reports on the team's performance, CRM etiquette, and target versus achievement on a daily, weekly, biweekly, monthly, quarterly, and yearly basis.
- Analyze the report, review it based on the team's performance and CRM etiquette, search for problems, get a solution, and then implement the solution in all aspects to increase the productivity and efficiency of the team individually.
- Writing sales scripts and customer answer sheets and Implementing sales strategies
- Managing the telesales team, assisting junior staff, and monitoring the performance of the team.
- Maintained positive working relationship with fellow staff and management.
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
- Handling escalated customer complaints for Compiling and presenting sales reports
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
Excellence Career Shapers
Bangalore
01.2023 - 11.2023
- As a part of the Senior Business Development Executive. So my basic SOP per day is to get 20 registrations per day, which comprises 120 registrations per week, in which I have a target to fetch a minimum of 40 attendees for each webinar. On a weekly basis, I dial 10,000 numbers with over 600 registrations per month, in which I should have 200 to 250 one-on-one mentorship sessions and get 12 units of sales per month and 144 units per annum, each sale comprising Rs. 30,000. 3 lakh as a target per month, and 36 lakhs as a target per year. On a total of 2,400 one-on-one mentorship and prospect follow-ups, I have overachieved the target by closing 144 units of sale, with an over accomplishment of Rs. 43.3 lakhs as revenue.
- Leads will be generated, and meetings will be assigned by our pre-sales team to the respective sales team members.
- Provide training sessions on inbound and out bound calls for junior staff members.
- Follow up on leads and inquiries promptly and professionally till they attend the free webinar and Seminar
- Achieve or exceed Daily registration targets. and Weekly Attendees targets for the webinar.
Business Development Executive
EXZELLENZ CAREER SHAPERS PVT LTD
Bangalore
06.2022 - 10.2023
- As a part of the Business Development Executive team,Conduct outbound calls to potential clients and customers.
- And also invite the NEET UG and PG aspirants to an exclusive, free webinar and register them to provide guidelines regarding their counselling and admission process by experts.
- Follow up on leads and inquiries promptly and professionally till they attend the free webinar and this role includes researching potential leads, making initial contact, introducing company services
- Achieve or exceed Daily registration targets. and Weekly Attendees targets for the webinar.
- Responsible for educating customers on the variety of service and available options for their needs
- Maintain accurate records of interactions and update the CRM system accordingly
- Provided customer service support for incoming calls and emails from customers.
Education
Sanitory Inspector Diploma - HEALTH INSPECTOR
All India Institute Of Local Self Government
Bengaluru , KA01-2023
Bachelors of Commerce - Business Management, Accounting And Finance
Mount Carmel College (Autonomous)
Palace Road , Vasanthnagar , Bangalore05-2022
IInd Year PUC - SEBA Commerce
Mount Carmel PU College
Palace Road , Vasanthnagar , Bangalore03-2019
Class 10th - English , Hindi , Social , Science ,Maths,Kannada
Morning Star English School
Ramachandrapuram , Bangaloren,KA05-2017
Skills
- Leadership and People Management
Team building
Coaching and mentoring
Motivation and inspiration,
Performance management
- Strategic Thinking and Planning
Sales process optimization
Market analysis
- Sales strategy development
Sales expertise
Sales knowledge
Sales strategies
- Customer Relationship Management
- Communication
- Business Strategy Development
- Time management
- Cold calling
- Adaptability
- CRM Software
Preferred location
Chennai, Bengaluru,
Languages
- English
- Tamil
- Kannada
Hobbies and Interests
- Cooking
- Listening to Music
- Travelling
Product expertise
- Customer Relationship Management
- Negotiation & Closing Skills
- Analytical and Data-Driven Decision Making
- Sales Data Analysis
- Customer experience
Personal Information
- Father's Name: Kandhan
- Date of Birth: 03/11/2000
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Affiliations
- Recognized as the Best Employee of the week for Continuously 4 week on Basis of (Highest conversion rate)
- Have achieved the top 1 position on Basis of (Highest conversion rate)
- Achieved as a best performer of the year in conversion
Languages
English
First Language
Tamil
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Addtional skills
- Technical Skills : CRM, MS Office, MS Excel , MS Powerpoint , Tally ERP .campaign management, BTL activities and other marketing skills. Change Management
Timeline
Subject Matter Expert
Excellence Career Shapers
11.2023 - Current
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
Excellence Career Shapers
01.2023 - 11.2023
Business Development Executive
EXZELLENZ CAREER SHAPERS PVT LTD
06.2022 - 10.2023
Sanitory Inspector Diploma - HEALTH INSPECTOR
All India Institute Of Local Self Government
Bachelors of Commerce - Business Management, Accounting And Finance
Mount Carmel College (Autonomous)
IInd Year PUC - SEBA Commerce
Mount Carmel PU College
Class 10th - English , Hindi , Social , Science ,Maths,Kannada
Morning Star English School
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