Muthukumar N
Senior Process Associate
Coimbatore
Summary
Accomplished Accounts Payable Specialist with over 8 years of experience, recognized for exceptional accuracy and efficiency in high-volume invoice processing and vendor relationship management. Proven track record of leveraging advanced accounting software and financial principles to drive results and streamline operations. Committed to delivering excellence in all aspects of accounts payable, with a strong focus on optimizing processes and enhancing financial performance. Eager to contribute expertise in a dynamic, growth-oriented environment that values innovation and collaboration.
Overview
8
8
years of professional experience
5
5
Certifications
1
1
Language
Work History
Subject Matter Expert
Tata Consultancy Services
CHENNAI
01.2023 - 01.2025
- Allocating daily tasks and activities to team members, prioritizing TAT invoices to meet Service Level Agreements (SLAs).
- Managing AR refunds and tracking monthly rentals including Posting entries and approving for payments to customers and providers.
- Write off Un-Voucher GRNs on Monthly basis.
- Maintained an internal error tracker to monitor and analyze process deviations.
- Acted as the Single Point of Contact (SPOC) for process updates, ensuring team adherence and minimizing deviations.
- Led team operations and addressed client inquiries in the absence of the team lead.
- Cultivated strong client relationships to resolve process-related issues and drive the team effectively.
- Connecting weekly calls with stakeholders.
- Achievements
- Received “Star of the Quarter Award” for successfully completed all the 3 major testing on the Project regarding new process migration.
- Received “Star of the month Award” for the Voluntary support during volume spike also handled multiple activities without deviations.
- Received “BPS Star performer Award” for the Outstanding efforts in reducing internal errors which resulted in 15% increase in accuracy.
Senior Process Executive
Tata Consultancy Services
CHENNAI
01.2020 - 01.2023
- Trained and evaluated new team members to ensure process proficiency.
- Carried out daily quality checks for processed invoices.
- Performing error diagnostics and causal analysis, reporting results and proposed corrective actions to respective associate.
- Actioned vendor queries from the generic mailbox within Salesforce, ensuring timely responses.
- Generated and distributed weekly aging reports to the payment team to prioritize payments based on aging buckets.
- Reconciled vendor statements to ensure accurate AP records.
Process Associate
Tata Consultancy Services
CHENNAI
01.2017 - 01.2020
- Verifying every piece of invoice data, including the invoice number, Invoice date, tax, PO number, vendor name, billing, shipping, and remittance address.
- Utilizing Oracle and SAP for processing invoices, including PO, non-PO, credit memo, and serialized invoices, in order to pay vendors.
- Processed Purchase Order (PO) invoices using 2-way and 3-way matching and non-PO invoices by approval from Approver.
- Handling Special vendor request i.e., Downloading daily invoices from site, process them and track them till payment.
- Reviewed credit memos and post necessary corrections for the mistaken entries in ERP.
Education
Bachelor of Arts - Commerce
VLB Janakiammal College of Arts And Science
Coimbatore01.2017
High School Diploma -
Sri Visweswara Vidhyalaya
Coimbatore01.2014
Skills
TOOL KNOWLEDGE
- SAP
- Oracle
- MS Office
- Sales Force
- Citrix
- BPTS/ Docxtract
- Basware
Certification
Agile Way of Working
Timeline
Subject Matter Expert
Tata Consultancy Services
01.2023 - 01.2025
Senior Process Executive
Tata Consultancy Services
01.2020 - 01.2023
Process Associate
Tata Consultancy Services
01.2017 - 01.2020
Bachelor of Arts - Commerce
VLB Janakiammal College of Arts And Science
High School Diploma -
Sri Visweswara Vidhyalaya
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