To become Lead Operations Manager
Jameer Khan
Senior Operations Executive
Mumbai
Summary
- Senior Operations Executive/Cluster Manager with experience of coordinating the activities of various departments concerned with the distribution of products & services.
- Comfortable working with people of all levels and having an excellent operational approach for solving problems and develop operational processes and on time execution.
- Strong aptitude and in-depth knowledge of operation & Customer Service.
- Now looking for a new and challenging managerial position, which will make best use of my existing skills and experience and also enhance my personal and professional knowledge.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Senior Operations Executive/Cluster Manager
Flipkart Internet Private Limited
Mumbai
03.2015 - Current
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations. Tended to urgent correspondence to facilitate communication or resolution.
- Handling Multiple Flipkart's Last mile and First mile Hubs for Large Appliances.Constantly monitoring a team of 50-55 Associates.
- Branch Administration Activities / HR. Timely maintaining the Various Reports and sending them to regional manager. Monitor Operations for the assigned territory. Was responsible for daily cash reconciliation.
- Team Handling & Building Healthy Atmosphere for Increasing Productivity.Focused on achieving all the business metrics at Hub level while continuously demonstrating excellent teamwork.
- Monitored Last Mile Hub operating costs and cost per unit delivery. Handling Customer's queries with in time frame to avoid escalations.
- Keeping Track on Fake / Fraud Customers and sharing Data to business Risk management team. Implementation of Kaizen and 5S and Healthy Warehouse Practices.Conducted Training In area of responsibility for different Hubs.
Education
Bachelor of Commerce -
University of Mumbai
Mumbai 03.2010 - 03.2013
Skills
Managerial experience
Interests
Managerial positions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
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evening
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Timeline
Senior Operations Executive/Cluster Manager
Flipkart Internet Private Limited
03.2015 - Current
Bachelor of Commerce -
University of Mumbai
03.2010 - 03.2013
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