James Dargie
Connersville
Summary
Dynamic Sales Development Manager with a proven track record at Camping World, excelling in sales strategy and customer acquisition. Leveraged data analysis to drive growth and enhance customer satisfaction. Skilled in CRM software and employee training, fostering team collaboration to optimize sales processes and achieve departmental objectives.
Overview
6
6
years of professional experience
Work History
Sales Development Manager
Camping World
Richmond
12.2024 - Current
- Developed and implemented sales strategies to improve customer acquisition, retention, and profitability.
- Analyzed customer data to identify trends and opportunities for growth.
- Provided training sessions for staff on selling techniques, customer service, and product knowledge.
- Prepared monthly reports detailing progress towards achieving departmental objectives.
- Assessed customer feedback to make improvements in product offerings or services provided.
- Participated in weekly meetings with other departments to discuss strategies related to sales development initiatives.
- Maintained current knowledge of industry trends, regulations, technologies that may impact the business operations or strategy.
Sales Associate
Camping World
Richmond
11.2024 - 12.2024
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Engaged customers in friendly, professional dialogue to determine needs.
Nursing Care Assistant
Reid Hospital
Richmond
11.2023 - 11.2024
- Answered call lights promptly to respond to requests from patients or family members.
- Assisted with ambulating patients using proper body mechanics techniques when necessary.
- Coordinated activities of other health professionals working with patients to ensure continuity of care.
- Assisted nurses and physicians with patient care by taking vital signs, collecting specimens, and performing basic nursing procedures.
- Cared for patients compassionately while respecting their privacy and dignity.
Service Advisor
Camping World
Richmond
03.2023 - 10.2023
- Assisted with scheduling appointments for service work to be performed on campers.
- Inspected campers for needed repairs or maintenance services and advised customers accordingly.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
- Promptly responded to customer inquiries via phone, email, or in person.
- Upsold additional products or services when appropriate.
- Maintained records of customer interactions and transactions.
Regional Consignment Manager
Camping World
Richmond
07.2022 - 03.2023
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Researched pricing information for products to provide competitive pricing for customers.
Sales Development Representative
Camping World
Richmond
12.2020 - 07.2022
- Identified potential clients through market research and cold-calling.
- Provided timely follow-up after initial contact for further customer engagement.
- Tracked progress against goals using CRM software programs such as Salesforce.
- Developed relationships with existing customers to increase sales opportunities.
Technician
Camping World
Richmond
05.2019 - 12.2020
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, and power supplies.
- Replaced defective components or parts as needed.
- Conducted preventive maintenance procedures according to established schedules.
- Managed quality control and maintained a high level of customer satisfaction.
Education
High School Diploma -
Northeastern High School
Fountain City, IN05-2019
Skills
- Sales strategy
- Customer acquisition
- Data analysis
- CRM software
- Employee training
- Customer feedback
- Problem solving
- Team collaboration
- Effective communication
- Sales process optimization
Affiliations
- I run my own Etsy Shop called "Dargies Wood Design and Restoration", where I build custom wood projects to order and restore life into antique, sentimental pieces.
Timeline
Sales Development Manager
Camping World
12.2024 - Current
Sales Associate
Camping World
11.2024 - 12.2024
Nursing Care Assistant
Reid Hospital
11.2023 - 11.2024
Service Advisor
Camping World
03.2023 - 10.2023
Regional Consignment Manager
Camping World
07.2022 - 03.2023
Sales Development Representative
Camping World
12.2020 - 07.2022
Technician
Camping World
05.2019 - 12.2020
High School Diploma -
Northeastern High School
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