
Dynamic General Manager with extensive experience in luxury hospitality, notably at Swiss Trafalgar Hotels. Proven track record in operational strategy and budget planning, enhancing customer satisfaction and team performance. Skilled in inventory control and staff motivation, driving successful events and elevating service standards in high-pressure environments. Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.