James Gibson
Lafayette
Summary
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Retail Store Manager
United Wireless
Lafayette
06.2025 - Current
- Managed daily store operations and ensured efficient workflow.
- Trained new staff on customer service and sales techniques.
- Assisted customers in selecting products and resolving inquiries.
- Updated promotions and banners in store for new deals and sales
- Maintained inventory levels through regular stock assessments.
- Coordinated visual merchandising to enhance product displays.
- Handled cash register transactions and balanced cash drawers.
- Established weekly and monthly goals for sales staff to achieve desired results.
Retail Assistant Manager
United Wireless
Lafayette
02.2024 - 05.2025
- Assisted in managing daily store operations and staff schedules.
- Trained new employees on customer service standards and product knowledge.
- Oversaw inventory management and restocking of merchandise on the sales floor.
Retail Sales Associate
United Wireless
Lafayette
08.2024 - 01.2025
- Assisted customers in selecting products that meet their needs.
- Maintained product displays to ensure a visually appealing store environment.
- Processed sales transactions accurately using the point-of-sale system.
Sandwich Artist
Subway
Lafayette
10.2023 - 07.2024
- Prepared fresh ingredients for sandwich assembly and customer orders.
- Assembled sandwiches according to customer specifications and preferences.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated cash register, processed transactions, and handled customer payments.
- Assisted in training new team members on food preparation techniques.
- Ensured compliance with food safety standards during food handling and storage.
- Collaborated with team members to manage inventory and stock supplies efficiently.
Education
Lafayette Jefferson High School
Lafayette, INSkills
- Inventory management
- Customer service
- Sales forecasting
- Retail operations
- Staff training
- Team leadership
- Goal setting
- Conflict resolution
- Effective communication
- Strong multi-tasking
Timeline
Retail Store Manager
United Wireless
06.2025 - Current
Retail Sales Associate
United Wireless
08.2024 - 01.2025
Retail Assistant Manager
United Wireless
02.2024 - 05.2025
Sandwich Artist
Subway
10.2023 - 07.2024
Lafayette Jefferson High School