Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Kuriyath Mani

Bangalore

Summary

Extensive experience of more than 19 years in Cards and Payments Industry with expertise in Cards processing applications (VisionPLUS) and EFT Payment switch applications (Base24) in both the acquiring & issuing domains
Experience of having executed large scale platform migration projects and greenfield implementation of credit cards application. Very good understanding of the payments ecosystem involving e-wallets (push & pull payments) & mobile banking applications, Tokenization, real time rewards & loyalty programs, Mastercard/Visa scheme compliances

Adept at conducting workshops with clients for eliciting requirements, identify impacts, risks, and issues
Possess strong communication skills and excellent business acumen in drafting requirements, functional and technical specifications

Overview

20
20
years of professional experience

Work History

Account Manager

Synechron
Banaglore
02.2022 - Current
  • Prepared detailed planning on Compliance program for one the major Payments Switching company
  • Assisted team with technical understanding of the compliance changes & the underlying business needs.
  • Provided training and guidance to team to transition from waterfall based execution methodology to Agile form. This enabled a phased delivery of releases for the banks/clients using this software module
  • Achieved resource and cost optimization using automated tools built on python platform

Product Owner

Synechron Client
Bangalore
06.2020 - 02.2022
  • Developed user stories, acceptance criteria, and mockups for new features for a POS EFT application for a major ATM manufacturer in the US
  • Built features into the acquiring module to onboard merchants, reconciliation & settlement provision, new interfaces with Visa, MasterCard, UPI AMEX, base24 HISO
  • Developed an excellent knowledge on domain driven design flows using BPMN modeling tools
  • Assisted testing teams in the certification process for Visa & Mastercard interfaces

Business Analyst

Synechron New Zealand
Auckland
05.2019 - 06.2020
  • Worked as BA for the bank’s initiative to migrate their loyalty program from a legacy system to Mastercard’s cloud-based solution. Collaborated with business stakeholders to prepare the requirements documents
  • Worked with the product team to integrate the solution into the mobile banking application utilizing APIs. Prepared solution designs to support strategic initiatives around marketing & communications
  • Integrated real time payments (using loyalty points at POS terminals) with Mastercard’s cloud computing platform and APIs
  • Prepared requirements for extensive reporting of the reconciliation of the loyalty points between the old & the new systems
  • Built the implementation strategy, plan, review associated risks and propose mitigation plan with effective measures & controls.

Implementation Specialist

Synechron Taiwan for First Data
Taiwan
06.2018 - 04.2019
  • Provided technical assistance to internal teams during the development of system configurations.
  • Conducted workshops with UAT users on VisionPlus Flex (on Linux platform) cards functionalities (onboarding, authorizations, Interest features, Collections)
  • Supported post implementation tasks such as user training on customer touch points, production problem investigations

Techincal Subject Matter Expert

Synechron
Bangalore
08.2014 - 04.2018
  • Designed solution for the implementation of Samsung Pay utilizing the base payment tokens functionality. Integrated V+ tokenization feature with Samsung Pay for new card registrations and authorization. Worked with the team during the testing & certification phase with the schemes
  • Implementted new JCB scheme to cater to requirements around authorizations, clearing & settlement of financial transactions. Assisted in the analysis of the processes to configure transaction/card profiles/keys & connectivity set up on the JCB simulator
  • Developed the conversion programs for the V+ VMX module variable formate messages to fixed format on the CICS environment.
  • Assisted in the migration project for cards & loans portfolio (acquired by AYCAP) from Hong Kong based datacenter
  • Worked as a solution designer to build complex enhancements (welcome spending, accumulative spending, transaction spending during offer periods, pay on-time rewards) to the VisionPLUS LMS (Loyalty) module
  • Analyzed LMS batch schedule and LMS online CICS programs for faster response times
  • Presented a feasibility study to business team on LMS segmentation

Service Delivery Manager

At Synechron for Bangkok client
Bangalore
02.2011 - 06.2014
  • Delivered of 24X7 application support services to the client for VisionPLUS, Postilion, Falcon & ChangeMan applications.
  • Provided significant system improvements and stability in terms of incident resolutions, service requests and reduction in batch abends
  • Worked with IBM teams for setting up of the production and DR regions
  • Performed management activities related to risk assessments & mitigations with effective client communications

Solution Designer

Synechron Bahrain
Manama
01.2008 - 01.2011
  • Analyzed and built design documents for solutions that can be plugged into the VisionPlus architecture and the surrounding interfaces. Some of the key enhancements involved were customer SMS services, instant payment services, loyalty module, real time account on-boarding services using CDM module
  • Designed interfaces to support Mastercard 3D secure and Verified by Visa services
  • Set up of new card products (including pre-paid & priority pass cards) for banks in the Middle east on the AFS cards issuing platform. Conducted workshops with major banks (Mashreq Egypt, Arab Bank Bahrain, Bank Sohar) as part of the on-boarding process onto the AFS issuing platform
  • Assisted client IT team with control parameter settings in test & production environments

Consultant

Capgemini
Hyderabad
09.2003 - 12.2008
  • Worked from client location at UK for building insurance products on the credit cards, compliant to the UK insurance regulatory
  • Performed gap analysis for the online service-based architecture changes in the new release
  • Implemented service-based architecture functionality across all custom interfaces
  • Developed custom programs to process the MasterCard clearing and settlement transactions in the new IPM format. Assisted in MasterCard certification testing for the settlement files
  • Handled the analysis and installation of the new MPE pre-processing software
  • Worked with change management team for code retrofitting & source code compilations

Education

Bachelor of Science - Computer Science

Calicut University
Calicut
01-2003

Skills

  • Program Management
  • Documentation and Reporting
  • Product Development
  • Compliance Requirements
  • Proficient in Cards & Payments applications ( VisionPLUS, Flex from FirstData & CMM issuing, acquiring from ACI
  • Proficient in switching applications - Base24 and Postilion
  • Technical languages - Python, Mainframe Cobol, CICS, DB2, Rexx

Timeline

Account Manager

Synechron
02.2022 - Current

Product Owner

Synechron Client
06.2020 - 02.2022

Business Analyst

Synechron New Zealand
05.2019 - 06.2020

Implementation Specialist

Synechron Taiwan for First Data
06.2018 - 04.2019

Techincal Subject Matter Expert

Synechron
08.2014 - 04.2018

Service Delivery Manager

At Synechron for Bangkok client
02.2011 - 06.2014

Solution Designer

Synechron Bahrain
01.2008 - 01.2011

Consultant

Capgemini
09.2003 - 12.2008

Bachelor of Science - Computer Science

Calicut University

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James Kuriyath Mani