James Rajkumar
Node.js Developer
Chennai,TN
Summary
IT Professional with 8 Years of experience. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
ServiceNow Developer
IT Service Portal | Client: Florida Power & Light
08.2021 - Current
- Create email notifications in servicenow Platform for the Service catalogues
- Create Pages and Widgets as per the UX designs
- Create responsive design using bootstrap
- Worked closely with Client to maintain optimum levels of communication to effectively and efficiently complete projects
- Worked on AngularJS Directives
Technical Lead
IT Chat bot | Client: Florida Power & Light
06.2020 - 08.2021
- Worked on creating a web based Chat application using IBM Watson Assistant
- Created API's to be consumed by the front end.
- Worked on deployments to AWS Cloud. Also for brief time did deployments via Jenkins
- Performed unit testing using Mocha as a part of CICD requirement.
- Extensively worked on EC2, ALB creation.
- Created Azure authentication for the web application
- Worked on small scale AngularJS enhancements
AWS Developer
POC: Cloud Contact Center | Client: Florida Power & Light
03.2020 - 05.2020
- Build a contact center for HR department using the AWS service Amazon Connect
- Reduced the time taken for the customer to reach the human agent after selecting appropriate menu options
- Integrated Amazon Lex with Amazon connect and capture customer's choice via voice instead of pressing the Dial pad
- Worked on capturing the voicemail of the customers and send email to the human agents
- Understood client needs and objectives by conducting proactive customer and data analysis.
AWS Developer
POC: Migrate Node.js services to Lambda | Client: Florida Power & Light
09.2019 - 02.2020
- Worked on AWS Lex to improvise the chatbot functionalities which will be used to provide most appropriate responses to the users questions
- Extensively Worked on AWS Lambda services creations
- Integrated AWS Lambda with AWS Gateway, AWS Step functions, Firehose, Kinesis etc..
- Worked on AWS DynamoDB
- Worked on Cloud formation templates to provision AWS resources
Backend Developer
Expert Seller iOS App | Client: Apple IBM Partnership
07.2015 - 08.2019
- Create Rest API’s being consumed by the Mobile app for validation, authentication and content access
- Managed the Cloudant NOSQL DB, and worked extensively in writing scripts for multiple operations on DB
- Created integration between Application and BOX
- Worked on iOS Push notification services with IBM Cloud as a service provider
- Worked on Natural Language Understanding & Speech to Text Watson services
- Worked on Authentication with technologies SAML and Oauth2 with IBM Cloud SSO as the service provided and IBM as identity provider
Front End Developer
Operations Dashboard | Client: Royal Dutch Shell Plc
01.2015 - 06.2015
- Front end development with HTML 5 and CSS3
- Solution is developed as Responsive web design to be viewed in response to the size of the device one is viewing with
- Enhanced the existing functionality and bug fixes in the application
- Involved in Basic testing and API Documentation Creation using Swagger
Application Developer
Chemical Customer Lounge | Client: Royal Dutch Shell Plc
02.2014 - 12.2014
- Implemented Push notification service for order notifications
- Solving Issues and implementing enhancements for Java application requested by customer
- For any redundant operations, wrote small scripts
- Supported different countries across the globe and maintained a very close relationship with customers
- Participated in design and planning exercises for future software rollouts
Education
B.E. - Electrical And Electronics Engineering
College of Engineering
08.2009 - 04.2013
Skills
Node.js
MongoDB
AWS
Typescript
ES6
Angular
ServiceNow
Certification
AWS Certified Developer – Associate
Professional Experience
December 2013 – Present
IBM Bangalore & IBM Chennai
Timeline
AWS Certified Developer – Associate
08-2021
AWS Certified Cloud Practitioner
08-2021
ServiceNow Developer
IT Service Portal | Client: Florida Power & Light
08.2021 - Current
Technical Lead
IT Chat bot | Client: Florida Power & Light
06.2020 - 08.2021
AWS Developer
POC: Cloud Contact Center | Client: Florida Power & Light
03.2020 - 05.2020
AWS Developer
POC: Migrate Node.js services to Lambda | Client: Florida Power & Light
09.2019 - 02.2020
IBM Certified Application Developer
01-2017
Backend Developer
Expert Seller iOS App | Client: Apple IBM Partnership
07.2015 - 08.2019
Front End Developer
Operations Dashboard | Client: Royal Dutch Shell Plc
01.2015 - 06.2015
Application Developer
Chemical Customer Lounge | Client: Royal Dutch Shell Plc
02.2014 - 12.2014
B.E. - Electrical And Electronics Engineering
College of Engineering
08.2009 - 04.2013