JAMES SLATEN
New Albany
Summary
Professional sales leader equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Craig and Landreth Pre-Owned
11.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
General Manager of Operations
Rent a Center
08.2023 - 08.2024
- Coordinated operations successfully to uphold reputation for professionalism and results
- Employed conflict management techniques to optimize customer satisfaction and retention
- Organized resources, supplies and teams to meet operational demand and core metrics
- Developed and executed a multitude of sales-oriented posters to drive business growth and enhance market presence
General Manager of Operations
Ace Rent to Own
08.2018 - 08.2023
- Maintained and upheld standards for the operations to perform at the highest level
- Provided quality services to engage clients and increase product sales
- Boosted sales through successful advertising campaigns
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
Education
High School Diploma -
Clarksville Senior High School
Clarksville, IN05-2010
Skills
- Operations Management
- Continuous Improvement
- Quality Assurance
- Staff Development
- Decision Making
- Inventory Control
- Team Leadership
- Customer Retention
- Performance Reporting
- Analytical Thinking
- Business Analysis
- Problem Solving
- Marketing
- Product Management
- Time Management
- Customer Relationship Management
- CRM proficiency
- Objection handling
- Persuasive communication
Timeline
Sales Consultant
Craig and Landreth Pre-Owned
11.2024 - Current
General Manager of Operations
Rent a Center
08.2023 - 08.2024
General Manager of Operations
Ace Rent to Own
08.2018 - 08.2023
High School Diploma -
Clarksville Senior High School
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