JAMSHEER
KERALA
Summary
Enthusiastic Computer Technician proudly offering over [12] years of experience in upgrading systems, installing network components and providing informal software demonstrations. Enthusiastic employee with knowledge in email account setup. Skilled in task prioritization, exemplary customer service and troubleshooting.
Overview
2
2
years of professional experience
Work History
Computer Technician
COMPUTER SHOP
RIYADH
12.2009 - 11.2011
- Installed operating systems including Windows 7, 8, 10,11 Linux and Mac OS X on desktops and laptops.
- Performed basic network troubleshooting and maintenance activities.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Upgraded computers with new hardware components like processors, RAMs.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Created backup images of customers' data files onto external storage devices.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
Education
High School Diploma -
Govt. H S S Puduppadi
CALICUT, KERALA03-2002
Skills
- Computer Configurations
- Remote Support
- Disaster Recovery
- Problem Replication
- Hardware Configuration
- Issue Diagnosis and Resolution
- Customer Service
- Software Installation
- Application Software Testing
- System Upgrades
- Printers and Peripherals Installation
- Technical Support
- Data Recovery
- Software Applications
- Cable Pulling
- System Testing
- Performance Optimization
- Hardware Installation
- Software Updates
- Software Licensing
- Hardware Troubleshooting
- Installation and Repair
- Hardware and Software Installation
- Computer Troubleshooting
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1
Timeline
Computer Technician
COMPUTER SHOP
12.2009 - 11.2011
High School Diploma -
Govt. H S S Puduppadi
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