JAMUNESHWARAN A

• Reconciliation process for ATM & EFT Payment Investigation:
• Expertise in ATM / EDM Reconciliation, Recycler Reconciliation, Switch Reconciliation,Swift Payments.
• Foreign Currency Reconciliation (USD, EURO), Gold Reconciliation and Customer Dispute
• SWIFT Payment Investigation and NOSTRO Reconciliation
• Investigating both incoming and outgoing payment queries (Amendment, Recall,Payment status, Compliance, Payment Corrections, Return of payments, Cover not Received, Rate Reversal and NOSTRO Queries from Other bank and Stake holders)
• Performing reconciliation of NOSTRO Account statement with Core banking Statement and investigating on the differences and coordinating with stakeholders & other banks to clear the ageing differences
• Validate monthly charges, Interest & MT 191 charges
• Exposure of Swift messages - MT103, MT202, MT940/MT950, MT910, MT192,
• MT195, MT196 and MT 199.

• Administrate the front office management as customer service manager
• Handling all type of banking operations like cash, cheques, banker’s cheque (DD), and clearing of cheques process
• Vault managing and ATM inspections and daily records keeping in books and business parameters also
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened operational efficiency to remain cost-effective while maintaining quality service.

GPA: 7

GPA:6.095

• Awarded [Best coordinator award]

For organize various departmental activities and college events.

• Elected Captain of [Representative of the student in our class]

Incharge as a class representative for manage the records of attendance and various activates and communication co-ordinates for students

GPA: 52.3