Shree Jananee
Growth Performance Manager
Bengaluru
Summary
Dynamic Growth Performance Manager with expertise in strategic planning, data analysis and stakeholder and program management. Proven track record in coordinating cross-functional teams to enhance program performance and drive ROI within tight timelines.
Overview
6
6
years of professional experience
6
6
Certifications
Work History
Growth Performance Manager
Amazon
09.2024 - Current
- Coordinated cross-functional teams to streamline project timelines and enhance collaboration.
- Developed project plans using Agile methodologies, ensuring alignment with organizational goals.
- Managed project budgets, tracked expenses, adhered to financial constraints, and handled advertiser accelerator programs for a particular period of time, with a desired ROI within 60 days or 90 days.
- Facilitated stakeholder meetings to gather requirements and provide status updates on key initiatives on a weekly basis.
- Skilled in display video ads, sponsored ads, and insights on strategic revenue-generating techniques to improve program growth and performance.
- Evaluated vendor proposals, negotiating contracts to optimize service delivery and cost efficiency
- Found gaps and proposed an idea to improve project performance metrics, recommending improvements for future initiatives such as "email automation for internal stakeholders, which saves human time from 20 minutes to 8 minutes."
- Worked on a feature enhancement of the Amazon Advertising mobile app; the issue was that clients did not receive the notifications of the recommendations to improve their business's opportunities. Hence, we developed an idea to feature an automated notification feature once recommendations of budgets and growth opportunities are sent to the clients. where the client can accept and be aware of the opportunity and missed sales. This solved the adoption rate misses for Amazon's goal and the client's missed opportunity on sales.
- Established strong relationships with key stakeholders, ensuring support for programs such as tentpole events, "Prime Day, Black Friday Sale, etc.," and led as an international POC during high peak sale times under pressure.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions on keyword optimization, video or creative optimization using big data sets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and internal and external directors of organisation.
- Coached team members on productivity strategies to accomplish challenging goals.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Leveraged technology, AI tools, for enhanced project tracking, reporting, and information sharing among team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Business Analyst
Societe Generale
09.2023 - 09.2024
- Facilitated cross-functional communication to resolve issues and streamline project workflows.
- Boosted stakeholder satisfaction by maintaining open lines of communication throughout the entire project lifecycle.
- Identified areas for process improvements within projects, resulting in more efficient workflows and reduced redundancies.
- Managed vendor relations to ensure timely delivery of products and services while maintaining cost-effectiveness.
- Built strong relationships with internal departments as well as external partners through clear communication and collaboration efforts.
- Provided technical support for network infrastructure, resolving issues efficiently to minimize downtime.
- Developed and maintained documentation for troubleshooting procedures and network configurations.
- Analyzed root causes of recurring connectivity issues, proposing durable solutions to enhance reliability.
- Coordinated with third-party service providers to schedule maintenance visits or installations as needed for optimal network performance.
Assistante D'anglais
Indo - French Embassy
09.2022 - 09.2023
- Coordinated diplomatic events and meetings, ensuring smooth communication between parties.
- Conducted research on bilateral relations to support policy recommendations.
- Developed and implemented curriculum enhancements to improve student comprehension.
- Designed training materials for new team members, improving onboarding processes
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Senior Business Analyst
Amazon
02.2022 - 09.2022
- Analyzed business requirements and translated them into functional specifications for development teams.
- Conducted data preprocessing and feature engineering to enhance model performance.
- Analyzed large datasets to identify trends, patterns, and actionable insights for decision-making.
- Collaborated with cross-functional teams to develop innovative machine learning solutions, driving business growth.
- Streamlined data analysis processes for improved efficiency and accuracy, utilizing SQL queries.
- Developed automated scripts to enhance system efficiency and reduce manual intervention.
- Implemented quality assurance protocols, ensuring consistent output across automation processes.
- Analyzed existing workflows to identify automation opportunities and streamline operations.
- Maintained, debugged and optimized automation programs
- Performed gap analysis procedures and detailed data reviews to optimize implementation up to 98% accuracy on search term keyword strategy in the Amazon app.
Technical Support Engineer
Colt Technology Services
04.2020 - 02.2022
- Enhanced customer satisfaction upto 100% by resolving complex technical issues promptly and effectively.
- Resolved complex technical issues for clients, enhancing overall customer satisfaction and service reliability.
- Provided expert support on network infrastructure, ensuring optimal performance and uptime for critical services.
- Collaborated with cross-functional teams to troubleshoot system discrepancies, streamlining incident resolution processes.
- Led initiatives to improve support workflows, reducing response times and increasing efficiency in ticket management systems.
- Implemented best practices for system monitoring, proactively addressing potential issues before they escalated to outages.
- Analyzed user feedback to identify recurring issues, driving continuous improvement in service delivery and product performance.
- Enhanced customer satisfaction up to 100% by resolving complex technical issues promptly and effectively.
Education
Digital Product Management - Product Management
Darden School of Business
University Of Virginia 04.2001 -
Master of Arts - Language Interpretation And Translation
Pondicherry Central University
Pondichery 04.2001 -
Bachelor of Arts - French Language And Literature
Loyola College
Chennai, India 04.2001 -
Skills
Growth strategy development
Strategic planning
Data analysis
Market trend analysis
Data-driven decisions
Budget management
Stakeholder management
Change management
Team leadership
Critical thinking
Detail-oriented
Client relationship management
Advanced Excel
Precision
Certification
Google - Digital Product Management
Timeline
Growth Performance Manager
Amazon
09.2024 - Current
Business Analyst
Societe Generale
09.2023 - 09.2024
Assistante D'anglais
Indo - French Embassy
09.2022 - 09.2023
Senior Business Analyst
Amazon
02.2022 - 09.2022
Technical Support Engineer
Colt Technology Services
04.2020 - 02.2022
Digital Product Management - Product Management
Darden School of Business
04.2001 -
Master of Arts - Language Interpretation And Translation
Pondicherry Central University
04.2001 -
Bachelor of Arts - French Language And Literature
Loyola College
04.2001 -