Amiable Automation Team Lead with 15 years of IT experience, Certified Scrum Master, and completed PMP training. Skilled at rapidly onboarding teams and driving automation projects to success. Leverages technical resources and team strengths to deliver fast, impactful results. Proven expertise in Banking, Legal, Healthcare, and Retail.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Automation Lead
ResourcePro
Bangalore
12.2022 - Current
Managed a team of developers to design, develop, test, deploy and support automation solutions.
Assisted in troubleshooting problems related to automated systems or processes.
Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Interviewed prospective employees and provided input to HR on hiring decisions.
Assigned work and monitored performance of project personnel.
RPA Technical Lead
Servion Global Solutions
Chennai
02.2021 - 12.2022
Have expertise knowledge in implementing the RPA Solutions for Bank Muscat customers using UiPath and PNB (Punjab National Bank) using NICE RPA
Supervised architecture, design and implementation of company-wide platform and applications
Taking care of Solution design documents and Process design documents
A proactive approach and analytical skills helped the team to overcome many of the challenges of the project and it increased productivity by 10-15%
Assessed project milestones and team performance to keep staff on-task and ensure the deliverables
Taking care of security, software (Installation, configuration), Operations(platform support, Bot runner configuration), Release process(Package deployment, Orchestrator configuration, Pre requisites) and platform(Environment)
Handle various teams with different technology in parallel and ensure accessibility
Taking care of the client interaction and sharing the project status, risks, and Stumbling block if any
System Analyst
UST Global
Chennai
07.2019 - 02.2021
Handled team working with various RPA tools (UiPath and Automation Anywhere) in parallel
Provided services in a technically feasible and appropriately scalable manner
Ensure the project deliverables by code review and monitoring the task status will help to maintain the 0% critical defect in UAT and production
Performed system analysis, documentation, testing, implementation, and user support for platform transitions
Worked closely with various clients like Anthem, PWC, Real Pet Food and acquired various domain knowledge
The proactive measurements taken while implementing the Anthem Rx Smart Cash Site Sweep will increase the project success rate by 85%
The level of dedication and extended support towards the project made me meet the deadlines which have already deviated from the track
Associate Projects
Cognizant Technology Solutions
Coimbatore
09.2009 - 05.2019
Single-Handled team member played a vital role in developing and maintaining the web applications for LexisNexis clients using .Net Framework, HTML and CSS and SQL Server
Improving applications stability through problem management and developed tools to reduce the support team dependency for content amendment in web application and rewarded for the same
Driving client governance calls on operational performance, risk, and challenges
Accommodate bringing applications End-to-End responsible for the service and takes full operational responsibility for the applications on an outcome-based model
Explore knowledge in ITSM tools like JIRA and ensure the incidents have been acknowledged and meet the project SLA
Played as a great team member in automation testing team who developed an automation testing project using 3D unity scripting
Trained in various RPA tools such as UiPath, Automation Anywhere, ITPA tool - Eyeshare studio and implemented more than 25 use cases using UiPath
Taken care of the software, security and explore my knowledge in creating the project dashboard using Elastic search and integrating the UiPath with CyberArk