Janani Priya Nagarajan
RPA Project Management Professional
Coimbatore
Summary
RPA Delivery Lead functioning as a Project Manager, Advanced Scrum Certified professional with PMP training, delivering enterprise automation programs that enhance productivity and reduce operational dependency. Expert in intelligent automation strategy, Agile governance, and cross-functional leadership, driving scalable, high-quality outcomes. Recognized for enabling AI-driven innovation and strengthening enterprise automation performance.
Overview
16
16
years of professional experience
4022
4022
years of post-secondary education
4
4
Certifications
Work History
Automation Lead
ResourcePro
12.2022 - Current
- Led Scrum ceremonies and Agile delivery governance, ensuring sprint predictability, stakeholder alignment, and on-time automation releases.
- Drove risk mitigation strategies across RPA programs, proactively identifying delivery, compliance, and operational risks, and reducing escalation incidents.
- Conducted performance reviews and mentoring for automation teams, improving productivity, quality benchmarks, and career development pathways.
- Led enterprise workshops on ChatGPT and Copilot adoption, embedding AI-assisted practices into automation delivery, driving 5–10% efficiency gains, and lowering operational dependencies.
- Promoted an innovation culture by integrating AI-assisted development practices into project workflows to improve solution speed and efficiency.
- Collaborated with cross-functional teams to ensure seamless integration of automation systems into existing workflows.
RPA Technical Lead
Servion Global Solutions
02.2021 - 12.2022
- Have expert knowledge in implementing RPA solutions for Bank Muscat customers using UiPath and PNB (Punjab National Bank), using NICE RPA.
- Supervised the architecture, design, and implementation of company-wide platforms and applications.
- Taking care of solution design documents and process design documents.
- A proactive approach and analytical skills helped the team overcome many of the challenges of the project, and it increased productivity by 10-15%.
- Assessed project milestones and team performance to keep staff on task and ensure the deliverables.
- Taking care of security, software (installation, configuration), operations (platform support, bot runner configuration), release process (package deployment, orchestrator configuration, prerequisites), and platform (environment).
- Handle various teams with different technologies in parallel, and ensure accessibility.
- Taking care of the client interaction and sharing the project status, risks, and stumbling blocks, if any.
System Analyst
UST Global
07.2019 - 02.2021
- Handled a team working with various RPA tools (UiPath and Automation Anywhere) in parallel.
- Provided services in a technically feasible and appropriately scalable manner.
- Ensuring the project deliverables through code review and monitoring the task status will help maintain a 0% critical defect rate in UAT and production.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Worked closely with various clients, like Anthem, PWC, Real Pet Food, and acquired various domain knowledge.
- The proactive measures taken while implementing the Anthem Rx Smart Cash Site Sweep will increase the project's success rate by 85%.
- The level of dedication and extended support toward the project made me meet the deadlines, which have already deviated from the track.
Associate Projects
Cognizant Technology Solutions
09.2009 - 05.2019
- A single-handed team member played a vital role in developing and maintaining the web applications for LexisNexis clients using the .NET Framework, HTML, CSS, and SQL Server.
- Improving application stability through problem management and developing tools to reduce the support team's dependency for content amendment in the web application, and rewarded for the same.
- Driving client governance calls on operational performance, risk, and challenges.
- Accommodate bringing applications end-to-end, responsible for the service, and takes full operational responsibility for the applications on an outcome-based model.
- Explore knowledge in ITSM tools like JIRA, and ensure the incidents have been acknowledged and meet the project SLA.
- Played as a great team member in automation testing team who developed an automation testing project using 3D unity scripting
- Trained in various RPA tools such as UiPath, Automation Anywhere, ITPA tool - Eyeshare studio and implemented more than 25 use cases using UiPath
- Taken care of the software, security and explore my knowledge in creating the project dashboard using Elastic search and integrating the UiPath with CyberArk
Education
MBA - Master of Business Administrations
Anna University
Chennai03-2013
BCA - Bachelor of Computer Applications
Bharathiyar University
Coimbatore04-2008
Skills
UiPath
Automation Anywhere
Power Automate
N8N
Copilot
Software development tools: JIRA, confluence
Certification
Advanced Certified Scrum Master
Timeline
Automation Lead
ResourcePro
12.2022 - Current
RPA Technical Lead
Servion Global Solutions
02.2021 - 12.2022
System Analyst
UST Global
07.2019 - 02.2021
Associate Projects
Cognizant Technology Solutions
09.2009 - 05.2019
MBA - Master of Business Administrations
Anna University
BCA - Bachelor of Computer Applications
Bharathiyar University
Languages
- English, Native or Bilingual Proficiency
- Tamil, Native or Bilingual Proficiency
- Hindi, Limited Working Proficiency
Honorawards
- Above and Beyond, 2012, Cognizant Technology Solutions
- Associate of the Month, 03/2011, Cognizant Technology Solutions
- Star Performer, 2014, Cognizant Technology Solutions
- UStar Recognition, 12/2019, UST Global