JANET JOCHEBED
Chennai
Summary
Experienced in International voice process wherein handled the calls and email. Am skilled in IT testing tools and also experienced in CRM tools such as salesforce. Eager to apply skills in BPS sector and to grow within a dynamic organization.
Overview
7
7
years of professional experience
Work History
Senior Executive
Hexaware BPS
05.2025 - 10.2025
- Handled international voice for visa process for the people travelling from UK to Switzerland and Sweden.
Transaction Risk Investigator
Amazon
09.2024 - 12.2024
- Investigating fraudulent orders and elimination of payment risk. I have to pass, hold or cancel the orders based on the key factors as in the SOP.
Quality Executive
Ramco Systems
02.2022 - 09.2023
- Document functional scenario documents and automate-using inbuilt automation tool called SwifTest.
- Testing has been done as a transaction say Create quotation to close work order.
- On daily basis, bulk transactions are made to run in VMs and then bug has been identified and rectified at the quick moment.
Automation Engineer
ADF Data Sciene Pvt Ltd
10.2019 - 04.2020
- Coding done for the new rules added to the online lending company.
- Manually testing salesforce cloud with the tickets raised on its productivity.
Device Associate
Amazon
05.2018 - 06.2019
- As a device associate, have found bugs which was undiscovered for months. I also excelled in finding ad-hoc bugs.
Education
Bachelor of Science - Information Technology
Kamaraj College of Engineering And Technology
Tamil Nadu08-2017
Skills
- Communication skills
- Assertive communication
- SQL
- Salesforce
- FUSE
Hobbies and Interests
- Exploring different cuisines
- Traveling
- Cooking
Timeline
Senior Executive
Hexaware BPS
05.2025 - 10.2025
Transaction Risk Investigator
Amazon
09.2024 - 12.2024
Quality Executive
Ramco Systems
02.2022 - 09.2023
Automation Engineer
ADF Data Sciene Pvt Ltd
10.2019 - 04.2020
Device Associate
Amazon
05.2018 - 06.2019
Bachelor of Science - Information Technology
Kamaraj College of Engineering And Technology