JANHVI PANDEY
Dublin
Summary
- PMP certified Technical Project Manager with 8+ years of experience delivering complex application and infrastructure projects.Skilled in translating business requirements into scalable technical solutions ensuring alignment with strategic objectives.
- Adept at leading cross-functional teams, optimizing IT operations, and driving process improvements to enhance efficiency and system performance.
- Known for proactive problem-solving abilities, effective communication, and building strong stakeholder relationships that lead to successful project outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
Vodafone Intelligence Solutions
Pune
01.2024 - 10.2025
- Led end-to-end delivery of IT project in application and infrastructure domains, aligning project outcomes with business objectives, operational requirements, and compliance standards (SOX/GDPR).
- Built strong collaboration between Internal and External stakeholders reducing project conflicts.
- Implemented structured project governance for Transformation projects through milestone tracking, progress reporting, and leadership updates, improving transparency and risk visibility.
- Managed service transition through all project gates fulfilling Operational Readiness.
- Designed an API-based data correction workflow process, ensuring SLA compliance, data integrity, and multi-level approval governance.
- Introduced Agile practices and designed a DevOps hotfix deployment process, cutting deployment downtime by 60%.
Tuxedo Expert
Vodafone Intelligence Solutions
Pune
12.2021 - 12.2023
- Led Tuxedo & Tibco team for Vodafone Germany, delivering hypercare reports to management that emphasize system performance, business order impact, and DE SRM metrics
- Leveraged Power BI dashboards, enabling leadership to track KPIs and accelerate decision making.
- Managed end-to-end Modernization Garage initiatives including Tuxedo V12.2 upgrade, oversaw SDLC and cross-functional coordination, achieving 100% on-time project delivery. Standardized Tuxedo configurations and processes across UK, Spain markets enhancing operational reliability.
- Led ITOM Audit preparations and improved ITOM score, improving MTTR by 30%, Automation Scorecard by 20%, and improved FTF by 12%, ensuring SOX & GDPR compliance.
- Streamlined onboarding process for new team members to enhance knowledge transfer. Maintained comprehensive documentation of upgrades, BAU SQL scripts, and stored procedures. Established SOPs to facilitate effective knowledge sharing across teams.
- Managed critical releases, migrations, Solaris & database upgrades, and SPLUNK integration, Routine automation by Power Automate, strengthening monitoring, automation, and overall middleware efficiency.
Integrations Engineer
Amdocs
Pune
09.2019 - 12.2021
- Managed and streamlined Build and Release processes of code deployments ensuring high availability, security, seamless integration across multiple environments.
- Led successful code deployments and environment upgrades using Tuxedo, Jenkins, and Amdocs Hotfix tools, ensuring zero major incidents during production releases.
- Designed and configured lower environments from scratch, implementing environment integrations with WebLogic servers and Oracle databases, enabling faster project onboarding and testing.
- Automated recurring BAU tasks and performance monitoring with shell scripts and Jenkins, cutting manual effort by 17% and proactively identifying bottlenecks.
- Delivered end-to-end critical environment and application issues resolution proactively using logs and monitoring tools, ensuring system reliability.
Senior System Engineer
Cognizant Technology Solutions
Pune
02.2017 - 12.2018
- Ensured system availability by providing production support for business-critical applications and proactively addressing server and application issues.
- Improved stability and reduced outages through regular health checks, housekeeping activities, and proactive restarts, minimizing performance degradation.
- Optimized operational efficiency by automating routine monitoring and support tasks, reducing manual intervention by 23% and accelerating issue detection.
- Facilitated Telecom Billing Batch Cycles (rating, billing, invoice generation), ensuring timely and accurate billing in compliance with business rules.
Education
Bachelor of Engineering - Electronics & Telecommunication
SGBAU Amravati
Amravati01.2016
Higher Secondary Certificate -
Maharashtra State Board
Maharashtra01.2012
Secondary School Certificate -
Maharashtra State Board
Maharashtra01.2010
Skills
Project management, IT governance, Service level agreements, Risk management, Team leadership, Performance management, Change management, Cross-functional team management, Stakeholder management, Key performance indicators
Certification
- Project Management Professional (PMP)
- SAFe 6.0 Practitioner
- ITIL V4 Foundation
Technical Skills
SDLC, ITIL, IT Service Management, Tuxedo, Tibco, WebLogic, Apache Tomcat, Solaris, Oracle DB, SPLUNK, Shell Scripting, Jenkins, CI/CD, UNIX/Linux, Windows Server
Delivery Methodologies
Agile-Scrum, Kanban, SAFe, Waterfall/Traditional, Hybrid
Tools
JIRA, Confluence, BMC Remedy, oneITSM, Microsoft Power BI, Power Automate, MS Suite.
Timeline
Project Manager
Vodafone Intelligence Solutions
01.2024 - 10.2025
Tuxedo Expert
Vodafone Intelligence Solutions
12.2021 - 12.2023
Integrations Engineer
Amdocs
09.2019 - 12.2021
Senior System Engineer
Cognizant Technology Solutions
02.2017 - 12.2018
Bachelor of Engineering - Electronics & Telecommunication
SGBAU Amravati
Higher Secondary Certificate -
Maharashtra State Board
Secondary School Certificate -
Maharashtra State Board