Janitha Annet G

Seeking challenging and responsible position in a growth-oriented organization that offer the opportunity to fully utilize my technical & analytical skills developed through education and serve as a spring board to move ahead in my career.

Won second place in the Paper presentation competition, Organised by Cipher, the Student Association of the department of Computer Science & Engineering

• Father's Name: M.J John Gregory
• Date of Birth: 12/05/95

• Installing and uninstalling the application.
• Supported for Desktop related issue
• Coordinating with vendors for resolving the issues.
• Providing Level 1 support. (Remote support to end users).
• Troubleshoot Basic network connectivity issues
• Installation of Operating Systems windows 7, 8
• Having excellent inter-personal and communication skills written and verbal with the ability to deal with users at all levels in an organization and having Good Knowledge of end user and Domain assets.
• To maximize service availability & resolving issue at first level.
• Handling Technical Queries effectively & resolving successfully.
• Configuring MS outlook and mapping the PST
• Troubleshooting basic windows related issues.
• Creating local and Domain users.

• Created/modified user account, security groups, and distribution list to protect company proprietary information.
• Handled user account transfers from one field site to another moving client data to different servers, to ensure user accessibility.
• Maintained Microsoft Exchange e-mail accounts and public folder access through Microsoft Exchange System Manager.
• Served as lead contact for Desk Side Support Technicians, to provide assistance when troubleshooting desk side issues, including issues which could be server related.
• Support ServiceNow ticket queue requests and document resolutions completely and accurately.

• Developed two flutter web applications, ensuring adaptiveness and responsiveness across multiple devices.
• Used Node.js ,Express and PHP for backend development in different web projects.
• Built smart attendance app for Assembly for Assembly Election using Flutter, implement MVP architecture, QRCode Scanner, Provider, GoogleSheet APi for DB. and HTTP Restful APIs for seamless communication with backend servers.
• Utilized DIO and HTTP Restful APIs for seamless communication with backend servers.
• Worked with various databases, including PostgreSQL, MySQL, Firebase & Hive.
  Integrated Rive animation packages for enhanced visual experience.
• Focused on code reusability, performance optimization and effective error.
  Developed a PH, HTML,CSS, JavaScript, Bootstrap, jQuery and PostgreSQL website with extensive functionality.
• Implemented user registration, form validation, login systems, captcha, upload features and more.

• English
• Hindi
• Kannada

Presented a paper on 'PALM VEIN TECHNOLOGY' in 'TIARA' a technical fest conducted by St. Joseph Engineering College. Volunteered in 'TIARA-2016' National level technical fest conducted by St. Joseph Engineering College. Presented a paper on 'Student Authentication and verification system using Barcode Scanner' in 'NCSCC-17' a National Conference conducted by St. Joseph Engineering College Participated and won prizes in inter-college technical and cultural fests- Dance

Oops tutorials, C++, 2 Weeks Game Exhibition using OpenGL, C, 6 months Student Authentication and verification system using Barcode Scanner, C#, 6 months

I hereby declare that all the statements made in the above resume are correct to the best of my knowledge and belief.