Janvi Chandrakant Tita

1. End-to-End Recruitment: Manage the complete recruitment lifecycle, from manpower requisition and candidate sourcing to selection, offer management, and joining.

2. Candidate Sourcing & Screening: Source, shortlist, and screen candidates through job portals, LinkedIn, employee referrals, and recruitment partners.

3. Stakeholder & Interview Coordination: Collaborate with hiring managers, coordinate interviews, collect feedback, and manage candidate communication.

4. Recruitment Operations & MIS: Maintain recruitment trackers, monitor hiring metrics, coordinate background verification, and ensure timely document collection and joining.

5. Employee Onboarding & Lifecycle Management: Coordinate joining formalities, onboarding, documentation, probation reviews, employee confirmations, internal movements, and exit formalities.

6. HR Operations & Employee Records: Maintain employee master data, personnel files, attendance, leave records, HR letters, and trackers while ensuring data confidentiality.

7. Payroll & Benefits Administration: Verify monthly payroll inputs, coordinate with Finance and payroll vendors, and support employee benefits and statutory compliance, including EPF, ESI, and professional tax.

8. HR Compliance & Employee Support: Maintain HR policies, SOPs, and audit records while supporting employee queries, engagement initiatives, and compliance with internal policies.

9.Office Administration & Facility Management: Manage day-to-day office operations, workplace readiness, housekeeping, maintenance, office supplies, and facility-related requirements.

10. Vendor & Expense Management: Coordinate with vendors and service providers, maintain invoices and purchase records, track administrative expenses, and support cost optimisation.

11. Employee & Asset Management: Coordinate ID cards, access cards, seating arrangements, onboarding requirements, asset allocation, and joining/exit-related asset handovers.

12. Logistics & Workplace Coordination: Manage travel arrangements, meetings, office events, employee engagement activities, and ensure a safe, organised, and professional workplace.

• Communicated with customers through phone calls, online chats.
• Enabled customers to find answers by providing extensive details on system navigation.
• Dealt with complex complaints and angry customers professionally and politely, resolving issues with favourable solutions.
• Handled customer billing errors, researching issues in system and working to resolve problems and inconsistencies.
• Planned own workload to meet deadlines and changing priorities.