Janvi Shah
Ahmedabad
Summary
Results-driven business manager with extensive experience in the FMCG sector, specializing in the market expansion, sales optimization and team leadership. Adapt at identifying growth opportunities, establishing strategic partnership, and implementing data-driven solutions that enhance brand presence and profitability known for strong interpersonal skills, high adaptability, and a focused approach to driving revenue growth and operational efficiency.
Overview
7
7
years of professional experience
Work History
Business Manager
SilverBlueWater - Singapore
02.2024 - Current
- Regional Market Expansion: Led the business development and expansion strategy for the Singapore market, increasing market share by 35% within the first year by identifying new growth opportunities and enhancing the company’s brand presence
- Revenue Growth & Sales Strategy: Developed and implemented data-driven sales strategies that resulted in a 30% increase in quarterly revenue. Focused on customer acquisition and retention to build a loyal client base and achieve consistent revenue growth.
- Team Leadership & Performance Management: Managed a team of 10 sales professionals, overseeing hiring, training, and performance evaluations to build a high-performing team aligned with company goals.
- Key Account Management: Established and maintained relationships with high-value clients, tailoring solutions to meet their specific needs and ensuring long-term partnerships. Increased customer satisfaction by 40% through proactive communication and personalized service.
- Brand Building & Marketing: Worked closely with the marketing team to launch campaigns and promotions that boosted brand awareness and aligned with local market preferences, positioning Silver Blue as a trusted choice within the Singaporean market.
IT Test Engineer
Aerocraft Engineering Private Limited
03.2023 - 01.2024
- Increased customer satisfaction by actively participating in user acceptance testing efforts, addressing critical issues before launch dates.
- Reduced software defects by conducting thorough manual and automated testing processes.
- Implemented effective regression testing strategies to maintain functionality during software updates.
- Contributed to continuous improvement initiatives within the organization through participation in cross-departmental workshops focused on enhancing overall product quality.
- Managed bug tracking systems, maintaining clear documentation for efficient resolution by development teams.
IT Manager
YOU Softech
03.2018 - 09.2022
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Education
Bachelor of Computer Applications - Computer Applications Development
L.J. College of Computer Applications
Ahmedabad, India07-2019
High School Diploma -
Jay Somnath Higher Secondary School
Ahmedabad, India04-2017
Skills
- Negotiation
- Operational leadership
- Project Management
- Business marketing
- Cost analysis and savings
- Critical Thinking
- Digital Marketing
- Documentation proficiency
- Vendor engagement
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Business Manager
SilverBlueWater - Singapore
02.2024 - Current
IT Test Engineer
Aerocraft Engineering Private Limited
03.2023 - 01.2024
IT Manager
YOU Softech
03.2018 - 09.2022
Bachelor of Computer Applications - Computer Applications Development
L.J. College of Computer Applications
High School Diploma -
Jay Somnath Higher Secondary School
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