Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Training
Hi, I’m

Jasar V

Malappuram
Jasar V

Summary

Overall, I have 12.6 years of IT experience and 9 years and 3 month of IT experience in the administration, maintenance, and support of Microsoft Enterprise platforms. Proven troubleshooting and technical support abilities, and handled three account support cases at the previous company. Team player. Maintain exceptional relationships with management, co-workers, and end users. Excellent communication and problem-solving skills.

Overview

13
years of professional experience
1
Certificate

Work History

Accenture
Bangalore

Truist Infrastructure Support - TRUIST
05.2025 - Current

Job overview

  • Primary Skills : Hyper-V administrator , Windows server administrator
  • Secondary skills : VMware , SCCM

Accenture
Bangalore

Specsavers Account [ UK , AU & Ireland ] ]
08.2022 - 05.2025

Job overview

  • Upgraded from 2012 to 2019/2022 from Hyper-V, resolved backup issues, and performed patching activity.
  • Performed server builds, patch management, and infrastructure maintenance in test and production environments.
  • Managed incidents, requests, and changes using ServiceNow for timely resolution.
  • Resolved critical performance issues related to disk space, CPU, and memory.
  • Basic knowledge: SCCM - Added the MAC address, and added the server to the SCCM console.
  • To check hardware, memory, RAM, and CPU upgrades from Hyper-V Manager.
  • The Microsoft Endpoint Administrator practice lab started last week.

Wipro Technologies
Kochi

Nestle Account [Nespresso] (Switzerland)
05.2019 - 07.2022

Job overview

  • Decommission, New building server, Patch activity
  • Cyber reporting
  • Hands on experience on Citrix (user profiles issues, RDP issues, provide the permissions for Citrix group access to the user.)
  • Good knowledge in Citrix Migration process P2V & V2V

Wipro Technologies
Bangalore

ATCO account (Canada)
02.2017 - 03.2019

Job overview

  • Coordinating with Storage team for Allocating LUNs to the servers as per the requirement.
  • Backup Management (client side) & Tivoli backup.
  • Windows printer driver – Addition, deletion, move and change another location.
  • Management of DHCP and DNS servers, SCOP creation and configuration
  • Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.
  • Creating and Managing Virtual Machines and Templates, addition, extend disk, remove disk.

Wipro InfoTech limited
Mysore

GSMC shared account (India)
05.2012 - 01.2017

Job overview

  • Company Overview: Shared Wintel domain is providing remote support for 50 customers with variety of technology like AD, Exchange, VMware, Hyper V. Project having 40+ L1, L2, L3 level engineers working for 24/7 in shifts.
  • Maintain the server CPU, Memory, disk space utilization and services parameters based on the threshold values configured in backend tool.
  • Server performance Monitoring
  • User management tasks such as User Creation, Deletion, and modification in bulk using scripts.
  • Provided support to giving the Permissions for Users and Groups.
  • Create & Manage Group shares on File servers.
  • Remote administrator
  • Group policy management
  • Installation and configuration of Hyper V (Virtual machine).
  • Hands on experience on Microsoft Lync (User Creation, SIP domain, persistent chat only)
  • Hands on experience on Microsoft Exchange server & office 365 (User Creation, Mail creation, Mail permission and mail size only)
  • Shared Wintel domain is providing remote support for 50 customers with variety of technology like AD, Exchange, VMware, Hyper V. Project having 40+ L1, L2, L3 level engineers working for 24/7 in shifts.

Education

National Institute of Speech and Hearing (NISH)
TVM

B.Sc. from Computer science
01.2011

Skills

  • Windows server administration
  • Hyper-V management
  • Patch management
  • Incident management
  • Active Directory management
  • Virtual machine management
  • Performance monitoring
  • Remote desktop services
  • System center configuration
  • Windows server deployment
  • PowerShell scripting
  • Server hardware maintenance
  • Software installation
  • ITIL processes
  • Backup solutions
  • VMware administration
  • Server migration planning
  • Permissions and Access control

Certification

  • TCA GIS-Wintel -Windows Admin -L1, 2017, Wipro
  • Active directory certification
  • Azure fundamental certification, 02/04/21
  • Azure administrator certification
  • Azure Security Engineer
  • Hyper V, WSUS, Remote desktop services windows server 2016, Wipro Udemy portal

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2

Timeline

Truist Infrastructure Support - TRUIST

Accenture
05.2025 - Current

Specsavers Account [ UK , AU & Ireland ] ]

Accenture
08.2022 - 05.2025

Nestle Account [Nespresso] (Switzerland)

Wipro Technologies
05.2019 - 07.2022

ATCO account (Canada)

Wipro Technologies
02.2017 - 03.2019

GSMC shared account (India)

Wipro InfoTech limited
05.2012 - 01.2017

National Institute of Speech and Hearing (NISH)

B.Sc. from Computer science

Training

  • Windows admin, 05/01/17
  • Microsoft Lync administrator, 06/01/17
  • PowerShell, 04/01/18
  • VMware admin, 12/01/21
  • Azure

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