JASBIR SINGH
Chandigarh
Summary
Results-driven hospitality professional with over 7 years of experience in managing restaurants, hotels, and hospitality operations. Expertise in operations management, team leadership, guest satisfaction, cost control, and inventory management. Demonstrated success in enhancing operational efficiency and achieving revenue growth while maintaining high service standards.
Overview
9
9
years of professional experience
Work History
Restaurant General Manager
Romeo Lane
Zirakpur
07.2024 - Current
- Managed daily operations in a fast-paced restaurant, overseeing both front and back of house activities to maintain seamless service.
- Implemented brand values and standards through friendly customer service to create memorable dining experiences.
- Monitored competitor activity to match and better events and promotions for continued customer interest.
- Created targeted promotions to enhance customer spending and achieve weekly sales goals.
- Implemented rigorous cleaning schedules to ensure spotless restaurant and kitchen cleanliness.
Operations Manager
Birch by Romeo Lane
Goa
01.2024 - 06.2024
- Drove guest satisfaction by managing operations, compliance, inventory control, and budgeting.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Balanced cash registers, reconciled transactions and deposited establishment's earnings.
- Maintained cleanliness and sanitation across food service, storage and preparation areas.
Operation Head
Qlay Mediterranean Restaurant
Goa
09.2023 - 01.2024
- Streamlined customer service operations, significantly improving response times and customer satisfaction ratings.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Monitored staff performance and developed improvement plans.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
Operations Manager
Tahiti Culinary Bar
Panchkula
02.2023 - 08.2023
- Collaborated with sales and marketing teams to align operational capabilities with customer demands.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Led operations team in daily tasks, optimising workflow and increasing efficiency.
Food & Beverage Manager
Hotel Sunbeam Premium
Chandigarh
12.2019 - 08.2022
- Oversaw daily operations in the restaurant, maintaining high-quality customer service.
- Ran operations successfully according to industry best practices and owner standards.
- Implemented health and safety protocols, conducting regular inspections to comply with legislation.
- Managed food and beverage inventory by counting stock counts daily and ordering low-stock supplies when required.
Assistant Manager
Hotel Heritage
Chandigarh
10.2017 - 11.2019
- Managed daily operations, staff performance, guest satisfaction, inventory control, compliance, budgeting, and implemented business growth initiatives.
- Synchronised front- and back-of-house activity for smooth hospitality operations.
- Resolved hotel issues related to maintenance, staff shortages, equipment problems, and renovations, ensuring smooth operations.
- Coordinated maintenance and repair works, ensuring facility compliance with regulations and maintaining high standards.
- Organised timely and professional housekeeping services before, during and after guest stays.
Education
Diploma in French Language & Literature -
Alliance Française de Chandigarh
ChandigarhDiploma in Hospitality Management -
Frankfinn Institute of Aviation & Hospitality
12th (CBSE) -
Government Model Senior Secondary School
ChandigarhSkills
- Hospitality operations
- Cost management
- Inventory management
- Menu development
- Beverage management
- Revenue growth
- Vendor management
- Health and safety compliance
- Guest relations
- Client management
- Team leadership
Languages
English
Hindi
Punjabi
Timeline
Restaurant General Manager
Romeo Lane
07.2024 - Current
Operations Manager
Birch by Romeo Lane
01.2024 - 06.2024
Operation Head
Qlay Mediterranean Restaurant
09.2023 - 01.2024
Operations Manager
Tahiti Culinary Bar
02.2023 - 08.2023
Food & Beverage Manager
Hotel Sunbeam Premium
12.2019 - 08.2022
Assistant Manager
Hotel Heritage
10.2017 - 11.2019
Diploma in French Language & Literature -
Alliance Française de Chandigarh
Diploma in Hospitality Management -
Frankfinn Institute of Aviation & Hospitality
12th (CBSE) -
Government Model Senior Secondary School
Custom
- India
- UAE
- New Zealand
- Spain