Summary
Overview
Work History
Education
Skills
Accomplishments
Core Competencies
Timeline
Generic

Jashwanth Shivakumar

Bangalore

Summary

A dedicated and methodical Engineering specialist, with the ability to deliver successful results through an extensive background and knowledge within Implementation Engineering, working with a focus on quality assurance to develop meticulous tests to accurately identify problems within the software. Able to handle a complex and varied workload, maintaining a commitment to influencing continuous growth and development by analyzing errors and utilizing in-depth knowledge when recommending improvements to result in an enhanced user experience. Experienced with using systems including Linux, as well as programming languages and high-level technology, while maintaining exemplary written and verbal communication to effectively deliver organizational objectives. Strong analytical skills, able to establish detailed and thorough analysis. A driven and innovative individual, seeking to utilize transferable skills and expertise within a challenging new position.

Overview

10
10
years of professional experience

Work History

SENIOR IMPLEMENTATION ENGINEER-4G/5G BSS Systems

Six Dee Technologies Pvt Ltd
Bangalore
06.2020 - Current
  • Led the implementation of 4 G/ 5 G BSS systems for major mobile network operators, enhancing service delivery and optimizing performance
  • Collaborated cross- functionally on designing and deploying business services across CRM, UPC, APIGW, ESB, COM billing, and reporting systems for Safaricom and a Greenfield mobile network in Ethiopia
  • Contributed to data migration and integration efforts for NEDAA ( Government of Dubai), ensuring data accuracy and integrity
  • Streamlined technical ticket resolution through efficient debugging, addressing client concerns and operational issues promptly
  • Played a key role in optimizing data loads and stabilizing production systems to meet performance and availability standards
  • Coordinated the integration of third- party tools, leveraging expertise in Kubernetes, Docker, Jenkins, and Argo CD to enhance CI/ CD pipelines
  • Spearheaded the deployment of Microservices for a Doctor's app on a Kubernetes- based AWS infrastructure, reducing deployment times from 4 hours to 10 minutes
  • Championed the transition to CI/ CD, reducing deployment times significantly, and implemented an end- to- end pipeline using Jenkins, Kubernetes, and Docker, improving release cycle efficiency
  • Led automation initiatives for API validation using Postman, creating data- driven frameworks to enhance testing accuracy
  • Proficient in backend API automation with SOAP and Postman for streamlined business flow automation
  • Managed containerization and deployment of applications, utilizing Docker and Kubernetes for scalable solutions, ensuring high availability and rapid deployment
  • Led Scrum and sprint planning sessions, ensuring timely project delivery and adherence to deadlines using JIRA
  • Collaborated with onshore/offshore teams, product owners, and developers to identify, prioritize, and deliver business requirements effectively
  • Actively participated in Agile ceremonies, including sprint planning, stand- ups, and retrospectives, driving continuous improvement
  • Supported quality assurance efforts, ensuring adherence to best practices in software testing, defect management (using JIRA, RALLY), and risk mitigation
  • Implemented version control best practices using Git, Git Hub, and Git Lab, ensuring smooth code integration across multiple environments
  • Utilized Maven for building deployable artifacts (JAR, WAR, EAR) and ensured effective code repository management
  • Managed cloud infrastructure access using AWS IAM, enforcing security practices with roles, policies, and multi- factor authentication
  • Utilized monitoring tools such as Nagios and Cloud Watch to proactively monitor application performance and system health
  • Played a critical role in troubleshooting system issues, managing incident tickets, and providing timely resolutions to technical challenges
  • Spearheaded the adoption of Infrastructure as Code (IaC) with tools like Ansible, Terraform, and AWS Cloud Formation for consistent and automated deployments
  • Automated build and deployment processes using Jenkins, Ansible, and shell scripts, ensuring streamlined workflows
  • Led Kubernetes deployment and container orchestration efforts, managing pods, services, and config maps to ensure seamless application delivery
  • Executed end- to- end testing for enterprise- level services, including broadband, Wi- Fi, VPN, and firewall solutions for clients with 10k+ sites
  • Validated device configurations and connections in complex network topologies, ensuring correct activation and seamless service integration
  • Conducted system health checks and collaborated on continuous process improvements, ensuring system reliability and high- quality deliverables

SYSTEMS ENGINEER

Cerner Corporation
Bangalore
08.2018 - 06.2020
  • Manage Virtual Machine infrastructure in VMware vSphere webclient
  • Good understanding and experience with Enterprise networking
  • Windows Server patch management, SCCM and Backup
  • Created KA Articles to help end users on 'how to' topics
  • Experience with ticketing tool such as Remedy, Navigator, Jira
  • Co-ordinate with different technical teams and end users to resolve major outages

APPLICATION AND SERVICE ENGINEER

Dishaa Power And Technology
BANGALORE
07.2015 - 05.2017
  • Managed sales, technical consultations, and after- sales service for generators and panels
  • Generated new leads, assessed customer requirements, and provided tailored solutions
  • Coordinated with internal teams for costing, procurement, and timely delivery
  • Led negotiations, secured orders, and ensured smooth installation and commissioning
  • Followed up on payments and addressed customer technical queries

Education

Bachelor's - Mechanical Engineering

Visvesvaraya Technological University (VTU)

Skills

  • Dev Ops
  • Software testing
  • Load balancing
  • Requirements gathering
  • Capacity planning
  • Security protocols
  • Python
  • R
  • C
  • Data Science & Statistics
  • Database
  • MySQL
  • API integration
  • Oracle SQL
  • JUnit
  • Manual Testing
  • Selenium
  • Unit Testing
  • Performance Testing
  • API Testing
  • Pandas
  • Scikit Learn
  • RStudio
  • Microsoft Excel
  • Jupyter Notebook
  • Jira
  • Keycloak
  • Postman
  • Unix & Linux
  • Shell Scripting
  • Wireshark
  • PuTTY
  • Pycharm
  • ETL
  • Pentaho
  • Github
  • Latex
  • Mobile BSS Systems
  • TensorFlow
  • OCS
  • PRM & Mediation
  • Mobile Inventory Management
  • Data Wrangling
  • Data Visualisation
  • Data Modelling
  • Machine Learning
  • Neural Networks
  • Space & Time Series Analysis
  • Classification
  • Regression
  • Algebra & Mathematics
  • Data Distribution
  • Hypothesis Testing
  • Statistics & Probability
  • Automation & Manual Testing
  • Technical Debugging
  • Mobile BSS/OSS Systems
  • Ticketing
  • Quality Assurance
  • Monitoring

Accomplishments

  • Cerner - Excellence Award Q1 - 2019
  • Cerner - Nott Awards for 2 months - Award for Exhibiting excellence in writing KB Articles.
  • NTT DATA - Awarded the Star of the Month (twice) for excellent performance in my role as a Tech Support Senior Associate.
  • Six Dee - Awarded for best Team Lead

Core Competencies

  • Communication
    Able to clearly & confidently articulate accurate information to colleagues and senior management. Strong verbal and written communication skills, comfortable with providing regular updates, attending meetings, and formulating high quality, detailed reports and spreadsheets based on improvement strategy with data modeling techniques.
  • Collaboration & Interpersonal Skills
    Proven ability to effectively maintain strong, positive professional relationships at all levels. Experienced with collaborating with other professionals, as well as management and stakeholders, in order to gain an understanding of desired objectives.
  • Project Management
    Experienced with successful project execution, supporting specific objectives with the design, development, implementation, and management of operations and programs. Able to effectively establish budgets, overseeing financial processes, and monitor impact and outcome with exemplary data analysis and judgment abilities.
  • Administration
    Efficient task prioritization and organization. Comfortable with delegating tasks effectively, working flexibly to accommodate evolving requirements. Able to comply with strict company policies and regulatory standards, carrying out duties in conformance with strict guidelines.

Timeline

SENIOR IMPLEMENTATION ENGINEER-4G/5G BSS Systems

Six Dee Technologies Pvt Ltd
06.2020 - Current

SYSTEMS ENGINEER

Cerner Corporation
08.2018 - 06.2020

APPLICATION AND SERVICE ENGINEER

Dishaa Power And Technology
07.2015 - 05.2017

Bachelor's - Mechanical Engineering

Visvesvaraya Technological University (VTU)
Jashwanth Shivakumar