Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hitesh Chandra Bhatt

Hitesh Chandra Bhatt

Manager Revenue Assurance
BANGALORE

Summary

Highly accomplished finance professional with 10+ years of experience in revenue assurance, risk & fraud investigation, and audit, complemented by expertise in system development and team leadership. Proven ability to drive financial integrity, mitigate risks, and optimize operations through strong analytical skills and advanced data analysis (Excel & other tools).

Overview

12
12
years of professional experience
2013
2013
years of post-secondary education
2
2
Languages

Work History

Manager

Flipkart Internet Private
Bengaluru
04.2025 - Current
  • Spearheaded end-to-end revenue assurance initiatives across the e-commerce value chain, including order processing, payment gateways, promotions, refunds, and logistics, resulting in an estimated [Quantifiable Achievement 15% reduction in revenue leakage].
  • Led the investigation of complex financial discrepancies and operational inefficiencies, collaborating cross-functionally with Finance, IT, Marketing, and Operations teams to identify root causes and implement sustainable solutions.
  • Developed and implemented automated reconciliation processes for payment gateways marketplace commissions, and affiliate payouts, ensuring accurate revenue recognition and timely settlement.

Assistant Manager

Flipkart
Bengaluru
04.2024 - 03.2025
  • Interface between engineering and finance teams for the development, testing, and maintenance of in-house accounting applications.
  • Managed the development of the Marketplace Debtors system by gathering functional requirements, collaborating with engineering, testing developments, and training users.
  • Conducted numerous analyses on large data sets, resulting in actual cash recoveries, and minimizing risk.
  • Responsible for end-to-end accounting flows of the marketplace.
  • Played a key role in the automation of accounting for finance teams, and trained teams to work on tools that enable handling large-sized data for financial accounting and analysis.
  • Mitigate risks of loss due to fraud, negligence, or errors. Ensure the accuracy, completeness, and integrity of billing and pipeline batch rating results.

Senior Business Analyst

flipkart
BANGALORE
04.2022 - 03.2024
  • Identification of process gaps for fraudulent missing and misshipment claims raised by both the customer and the seller, and plugging the loopholes by introducing the right policy and product solutions in place.
  • Identification of fraud customer/Seller/ Field executive and blacklisting them by partnering with Trust and safety, Flipkart security team. This Reduces fraud by 10 to 15 %.
  • Building SOPs for logistic loss reduction, which involves both forward and reverse legs, such as theft, BRSNR, and pickup-cancelled losses.

Team Lead

flipkart
BANGALORE
12.2018 - 03.2022
  • Identified and analyzed revenue leakages and fraudulent activities in various financial and accounting-related processes using automation and data analytics. This helps to reduce seller SPF fraud by 20%.
  • Understand and document the service paths and revenue paths of the business.
  • Identify revenue leakages and suggest process changes to curb them.

Senior Associate

flipkart
BANGALORE
09.2016 - 12.2018
  • Leading efforts to minimize revenue leakage and optimize financial performance.
  • Bridging the gap between finance and IT, improving financial reporting and control systems.
  • Conducting comprehensive audits, identifying risks, and recommending control improvements.
  • Optimizing processes and systems to enhance efficiency and profitability across various departments.
  • Lead and drive new projects, have an end-to-end view of the service and revenue flows, and build controls for assurance and early detection of revenue leakage. This help to reduce the commission leakage by 8 to 10%.

Senior Executive

Oxigen Service India Pvt Ltd
Bengaluru
04.2014 - 12.2016
  • Revenue control and compliance of banking and e-top-up services.
  • For banking operations, working with banking teams to resolve remittance instrument (IMPS and NEFT) issues with channel partners (including NPCI). Reduce losses by 5%.
  • To control the inflow and outflow of funds in the escrow account required by the RBI.
  • Generating MIS reports required for compliance and control perspectives.
  • Managing and controlling key accounts at Oxigen's end from an operations and business perspective.

Executive

Oxigen Service India Pvt Ltd
Gurgaon
03.2013 - 04.2014
  • Analysis of large volumes of data to check for revenue pilferage.
  • Guide the IT system team and development teams to make the system robust for preventive measures.
  • Collaborating with product managers and operation teams for corrective actions.
  • To address the settlement and operational issues with the operators for necessary actions, by working in sync with the operations team.

Education

MBA - Finance

Punjab Technical University
Punjab
03.

Skills

  • Revenue Assurance

  • Leakage Detection/Prevention

  • Fraud Management/Investigation

  • Risk Management

  • Financial Controls

  • Billing & Charging

  • Audit (Internal/External)

Timeline

Manager

Flipkart Internet Private
04.2025 - Current

Assistant Manager

Flipkart
04.2024 - 03.2025

Senior Business Analyst

flipkart
04.2022 - 03.2024

Team Lead

flipkart
12.2018 - 03.2022

Senior Associate

flipkart
09.2016 - 12.2018

Senior Executive

Oxigen Service India Pvt Ltd
04.2014 - 12.2016

Executive

Oxigen Service India Pvt Ltd
03.2013 - 04.2014

MBA - Finance

Punjab Technical University

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Hitesh Chandra BhattManager Revenue Assurance