Jaskiran Kaur
Delhi
Summary
Knowledgeable professional with many years of experience supporting HR department daily operations and administration. Reliable, trustworthy and efficient when handling sensitive and confidential situations with tact, professionalism and diplomacy. Well-versed in recruiting, phone interviews, screening, and reference checks.
Overview
2
2
years of professional experience
Work History
HR & Admin Assistant
Vidyamantra EduSystems Pvt Ltd
03.2021 - 12.2021
- Worked as an HR Recruiter to fill the vacated positions, i.e Non-IT
- Also worked as HR Executive and looking after the Payroll Processing, Attendance and LeaveManagement of all Employees, Complete On-boarding and Relieving Formalities,Coordinating with Consultant for Compliance checking, Letter Allotment
- Also handling the Office Admin Duties by providing support to Admin Supervisor whenever isneeded
MomsCo
08.2020 - 01.2021
- Worked with the Customer Care Team of MomsCo near about 5 months in the blendedenvironment, wherein we need to answer customer queries via phone, e-mail, chat
- Making Calls to customer for Un-delivered Orders either to confirm for re-attempting orCancellation
- Making calls for customer feedbacks about products and their overall shopping experience
AVES Shopping Network Pvt Ltd
06.2019 - 05.2020
- Worked with the Aves Shopping Network Private Limited with their Customer Care Teamfor near about 11 months initially started from Inbound calls
- After that moved to process the manual refunds to those customers whose items arereturned to us
- Also worked with First level of Escalations Desk in my work span with AVES
Operation Manager
Alpha1 IT
01.2024
- Working closely with the MD & CEO, and sometimes acting as an EA to him.
- Managing travel and calendar of management as and when required.
- Looking after day-to-day office admin operations.
- Looking after the accounts and backend operations (i.e., PO, logistics management, vendor negotiations, implementation assistance).
- Managing vendor registration.
- Doing and completing GEM bids to close the order.
- Working as an HR, also doing the first round of screening.
- Managing all the office supplies and petty cash.
- Coordination and management between vendors, customer, and internal stakeholders.
- Maintaining the cost sheet and preparing it as and when required.
Senior Guest Service Executive (Ops)
Vatika Business Centre
01.2022
- Closely working with Business Centre Operations to ensure high level of CustomerSatisfaction and Retention
- End to End Pantry Management and Housekeeping Management of the Business Premises
- Support Staff Attendance management
- Support Staff Attendance managementCommunication and Coordination with Clients,Vendors and Internal Teams
- Assist in preparing presentations and reports as needed
- Organise and manage document in Physical and Electronic Format
- Oversee day-to-day operations of the Business Centre
- Managing Office Supplies and Inventory management, i.e (Pantry, Housekeeping andStationery)
Education
Post Graduate in Human Resource -
IGNOU
B.Com - Commerce
Delhi University
DelhiSecondary School Certificate -
CBSE Board
01.2016
Higher Education Certificate -
CBSE Board
Rajkiya Sarvodhya Kanya Vidhyalya01.2014
Skills
- Willingness to learn
- Ability to develop
- Propose and implement plans
- Disciplined
- A sound knowledge of Microsoft Office
- Observation
- Decision-making
- Administrative Skills
- Multi-tasking
- Maintaining files
- Human resources administration
- Office Administration
Languages
Languages knew: English, Hindi, Punjabi
Languages
Punjabi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Disclaimer
I, hereby, declare that all the above-mentioned facts and information are true to the best ofmy knowledge. If given me a chance, I will be an asset to your organization. I shall be solelyresponsible for any discrepancy found in the information provided above.
Timeline
Operation Manager
Alpha1 IT
01.2024
Senior Guest Service Executive (Ops)
Vatika Business Centre
01.2022
HR & Admin Assistant
Vidyamantra EduSystems Pvt Ltd
03.2021 - 12.2021
MomsCo
08.2020 - 01.2021
AVES Shopping Network Pvt Ltd
06.2019 - 05.2020
Post Graduate in Human Resource -
IGNOU
B.Com - Commerce
Delhi University
Secondary School Certificate -
CBSE Board
Higher Education Certificate -
CBSE Board
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