JASMIN JACOB
Summary
To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
24
24
years of professional experience
9
9
years of post-secondary education
Work History
Coordinator Program
World Vision India
Raipur
01.2005 - Current
- World Vision India works in 200 districts impacting around 26 lakh children and their families to address issues affecting children in partnership with governments, civil societies, donors and corporates
- Trained and supervised 20 staff members on project system, support, planning skills and monitoring tools
- Office administration
- Improved accuracy of data collected by 50% through proper administration of surveys, questionnaires and interview questions
- Developed new program format for 7 development program facilitators for monitoring of children on health, education, nutrition
- Coordinated lead role in completion of all activities of children project at community level and supported in program planning and implementation and project budget preparation
- Supported project as in charge Manager in absence of Manager for 5 months
- As a Master Trainer provided training on Life skill (LSTD, LSET) SBT (Sponsorship project Basic Training), child abuse Sponsorship 2.O digital tool, Story teller tool, and Child right training to staff, Volunteers and community
- Got appreciation and honour award for the contribution in the field of Education and Child-welfare from the Education Minister Govt
- Of Chhattisgarh
- Got performance rating Commendable since last 18 years
- Got appreciation to maintain 100 % timeliness on all Project deliverables met on time with no reminders since last 18 years
- Selected in Talent pool team of National office sponsorship Operation to support other Project
- I am experienced in timely and effective implementation of program , engagement with government, inventory management and logistic support.
Coordinator
01.2003 - 01.2005
- Coordinate SHG Activity, formation and strengthening
- Compile reports from 50 communities volunteers and field supervisor compiled and send to Govt office
- Coordinate women’s empowerment program, budget allocation , proposal writing
- Provide Training to volunteers.
Customer Support officer
ICICI Financial Services LTD
MUMBAI
01.2000 - 06.2003
- Resolve complaints through intra bank software like block ATM, Credit card , issue credit cards,
- Reply customers query through mails
- Answer inquiries and reporting
- Tele calling and generate the lead, manage tele caller team
- Meet and exceed sales targets
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
Education
MIB (Master of International Business) -
Devi Ahilya University
01.1997 - 04.1999
ENGINEERING DIPLOMA - ELECTRONICS AND TELECOMMUNICATION
GOVT POLYTECHNIC, ISLAMIA COLLAGE INDORE
01.1990 - 04.1993
MSW -
SHIATS (Sam Higgin bottom edu. Inst. of Agriculture tech & science
01.2010 - 04.2012
A Level Computer Diploma - Computer Science
Islamia Collage Indore
05.1995 - 05.1996
Skills
Computer skill - Communication - Report Writing - data Management - Program Activitiesundefined
Timeline
MSW -
SHIATS (Sam Higgin bottom edu. Inst. of Agriculture tech & science
01.2010 - 04.2012
Coordinator Program
World Vision India
01.2005 - Current
Coordinator
01.2003 - 01.2005
Customer Support officer
ICICI Financial Services LTD
01.2000 - 06.2003
MIB (Master of International Business) -
Devi Ahilya University
01.1997 - 04.1999
A Level Computer Diploma - Computer Science
Islamia Collage Indore
05.1995 - 05.1996
ENGINEERING DIPLOMA - ELECTRONICS AND TELECOMMUNICATION
GOVT POLYTECHNIC, ISLAMIA COLLAGE INDORE
01.1990 - 04.1993
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