Jasmine Banerjee
Summary
- Results-driven leader at Karur Vysya Bank Ltd. with a strong focus on operational management and exceptional customer service. Enhanced branch performance through analytical expertise and effective communication, leading to increased profitability. Proven ability to develop budget strategies that meet global standards while committing to organizational objectives. Adept at fostering employee engagement and performance through training and morale-building initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Karur Vysya Bank Ltd.
Kolkata
10.2011 - 07.2023
- Acquired over 11 years of experience within core banking.
- Customer Service Excellence: Regularly engaged with clients to ensure delivery of top-notch customer service
- Routinely evaluated service standards, identifying areas of improvement and implementing corrective actions
- Client Relationship Management: Convened regularly with client representatives, providing comprehensive status updates and proactively addressing any concerns or potential issues to ensure seamless banking experiences
- Operational & Financial Analysis: Vigilantly monitored and analyzed both operational and financial metrics
- Led initiatives for continuous improvement to optimize branch performance while ensuring profitability
- Maintained full accountability for the profit and loss statements
- Budget Management: Spearheaded the development and administration of the branch budget, collaborating closely with area management to align financial strategies with corporate objectives
Computer Instructor
Kendriya Vidyalaya Sangathan
Kolkata
08.2010 - 01.2011
- Enhanced skills through participation in training activities related to computer education.
- Supervised student progress and provided constructive feedback to foster goal completion.
- Fostered collaborative relationships within the educational community.
- Monitored student progress through frequent assessments of various computer tasks.
- Created an interactive learning environment to enhance student involvement and success in computer science assignments.
Education
Master of Computer Applications (M.C.A.) - Computer Applications
Academy of Technology
West Bengal08-2007
Bachelor of Science (B.Sc.) - Physics (Honors)
Bijoy Krishna Girls College
West Bengal07-2004
Higher Secondary Certificate (H.S.C.) - Science
Serampore College
West Bengal07-2000
Secondary School Certificate (S.S.C.) - Eng,Beng,Science,Maths,Comp,Hist,Geo,Supw
Methodist High School
05-1998
Skills
- Budget Management
- Facilitating Wealth Management
- Handling Corporate Houses and High Net Worth Individuals
- Thorough Quality Assurance
- Goal-Oriented
- Global Mindset
- Analytical Acumen
- Technical Proficiency
- MS Office Mastery
- Digital Proficiency
- Effective Communication
- Operational Management
- Business Strategy Analyst
- Customer Relationship Managment
- Credit Analysis
- Financial Analysis
- Operation Team Leader
Certification
- Financial Analyst, Udemy, 2023
- Digital Marketing Mastery, 04/27/20
- Sales Catalyst & Service Endeavour, Southern India Bank's College, 02/14/22, 02/16/22
- Cybersecurity Basics: Phishing, 02/23/22
- Cybersecurity: Social Engineering & Phishing, 05/12/23
- Interactive Phishing Training, 05/12/23
- Credit Analyst, 04/20/24
- Executive Diploma in HR Management, 05/13/24
- Preparing for ISTQB exam
Affiliations
- Travelling
- Reading Journals
- Volunteering in Rotary International
- Mastered in Classical Dance
- Winner in Elocution and recitation contest
Accomplishments
Teacher and Facilitator at Central Government School(Kendriya Vidyalaya Sangathan).
Addressing in All India open forum for Kendriya Vidyalaya Sangathan.
All India Outstanding performance in Cross selling for Karur Vysya Bank Ltd in 2019 and 2020.
Hosting events for Karur Vysya Bank Ltd.
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Elementary (A2)
A2
References
References available upon request.
Timeline
Assistant Manager
Karur Vysya Bank Ltd.
10.2011 - 07.2023
Computer Instructor
Kendriya Vidyalaya Sangathan
08.2010 - 01.2011
Master of Computer Applications (M.C.A.) - Computer Applications
Academy of Technology
Bachelor of Science (B.Sc.) - Physics (Honors)
Bijoy Krishna Girls College
Higher Secondary Certificate (H.S.C.) - Science
Serampore College
Secondary School Certificate (S.S.C.) - Eng,Beng,Science,Maths,Comp,Hist,Geo,Supw
Methodist High School
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