Jasmine Bavan

• Organized and coordinated conferences and monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Handled confidential and sensitive information with discretion and tact.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for my team
• Coordinated events and worked on ad hoc projects like the F&R yearly conferences and Launchpad events for new Management Trainees.

• Established 10k strong Mothers' Community- Live Love Babywear
• Co-founded prodigious structured platform for parents, primarily mothers for all stages of parenting from conception to… well it is never-ending journey.
• Platform offers specialized groups with honorary experts providing support across different stages of a child's growing up years.
• There are introductory documents in place for each of these groups which are written after expert consultation.
• The LLB community is renowned in parental fraternity as it has grown by leaps and bounds in last 5 years.
• It has strong base across India and slowly gaining popularity among ethnic Indians staying in United States of America, United Kingdom, North America and Middle East Countries.
• Established foundational processes for community operations
• Developed marketing materials and campaigns to boost brand awareness and customer engagement
• Established team of motivated and highly skilled moderator partners to help run the community.

• Improved, standardized and documented planning and scheduling processes.
• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
• Managed distribution network, logistics, trade compliance and warehouse management.
• Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
• Balanced demand and supply while aligning volume and mix to achieve production objectives.
• Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
• Oversaw demand planning, purchasing, and logistics.

• Developed and actualized customer service initiatives to decrease wait times.
• Responded to customer calls and emails to answer questions about products and services.
• Informed customers about special promotions and provided detailed information for various products.
• Resolved concerns with products or services to help with retention and drive sales.
• Developed working relationships with internal and external customers while assisting with account management duties.
• Escalated critical customer issues to supervisor immediately to avoid lost revenue.
• Answered customer calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Handled daily scheduling tasks and provided administrative support for entire department.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Booked airfare, hotel and ground transportation to coordinate office travel.
• Recorded and tracked operational expenses to identify and eliminate wasteful spending.