Jatin Rawat
Business Coordinator
New Delhi
Summary
Accomplished Business Administrator equipped with 4 years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Business Coordinator
NetAmbit Infosource and eServices Pvt. Ltd.
Noida
06.2018 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Managed project staffing, recruitment and new hire process.
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Operation Team Leader
Call 2 Connect Pvt Ltd.
Noida
10.2017 - 06.2018
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Managed internal operational standards and productivity targets.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
Supervisor of Operations
Zirkon Export Pvt Ltd
Gujrat
02.2017 - 10.2017
- Identified procedure or process changes required to improve performance and productivity.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Increased profit by streamlining operations.
- Formulated processes to reduce downtime and financial loss.
Education
High School Diploma -
RSBV
East Vinod Nagar 04.2001 -
Bachelor of Arts - Graduation
Delhi University
New Delhi 06.2016 - 06.2020
Skills
- Business planning
Music
Music provides a total brain workout. Research has shown that listening to music can reduce anxiety, blood pressure, and pain as well as improve sleep quality, mood, mental alertness, and memory.
Timeline
Business Coordinator
NetAmbit Infosource and eServices Pvt. Ltd.
06.2018 - Current
Operation Team Leader
Call 2 Connect Pvt Ltd.
10.2017 - 06.2018
Supervisor of Operations
Zirkon Export Pvt Ltd
02.2017 - 10.2017
Bachelor of Arts - Graduation
Delhi University
06.2016 - 06.2020
High School Diploma -
RSBV
04.2001 -
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