Jatin Taneja

Developed an extensive professional network of 40+ global carriers across all tiers in the shipping industry over 4 years. With this role, I am:

• Developing and nurturing strong partnerships with carriers, effectively transforming their unique needs into precise engineering requirements.
• Participating in interactive client sessions to foster a strong understanding of business requirements and client needs.
• Developing personalized use cases with a client-centric mindset and outcomes of client sessions to ease and enhance the user experience.
• Streamlining carrier onboarding through successful development and maintenance of the Carrier Self-Provisioning tool.
• Aligning business objectives, carrier onboarding, CSP development, and product development by closely collaborating with PMs, Directors, Project Managers, DEs, Team Leads, and Client Reps.
• Developing and implementing thorough QA procedures to guarantee exceptional standards for our products.
• Facilitating communication and collaboration between carriers, clients, business, and technical teams.
• Driving innovative initiatives to develop a Resell program, aiming towards accommodating multiple carriers.

• Improved software quality by designing and implementing comprehensive test plans, identifying bugs, and suggesting improvements for Software as well as BackOffice processes.
• Successfully delivered and managed release cycles in a DevOps environment, ensuring timely and quality releases.
• Established new practices and fostering a culture of continuous learning within the team.
• Provided training and planned training sessions to team members, serving as a Subject Matter Expert (SME) for Carrier Self Provisioning tool.

• Acquired proficiency in industry-standard tools such as Postman, SOAPUI, CI/CD, and Rest Assured.
• Proactively identified and reported critical defects, resulting in a 20% reduction in post-release issues.
• Played a key role in a successful technology migration project, ensuring a seamless transition with zero downtime.
• Thoroughly tested migrated systems using SOAPUI and CI/CD pipelines to verify functionality and data integrity.