Summary
Overview
Work History
Education
Skills
Coursescertifications
Personal Information
Languages
Timeline
Jatinder Singh

Jatinder Singh

Summary

Strong business acumen with skills in conceptualizing robust plans for business development, market expansion and top-line improvement; registered business to the tune of INR 40 Crores/Year. In-depth knowledge of quality assurance, productivity improvement and problem-solving skills

Overview

15
15
years of professional experience

Work History

Program Manager

Zomato
12.2023 - Current
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.

State Growth Manager

Zomato
04.2021 - 12.2023
  • Accelerated company growth by identifying and implementing innovative marketing strategies.
  • Improved customer retention rates by analyzing key performance indicators and optimizing user experience.
  • Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
  • Optimized pricing structure, balancing profitability with customer value perception.
  • Expanded market reach through the development of targeted advertising campaigns.
  • Drove sales growth by refining lead generation tactics and nurturing long-term client relationships.
  • Spearheaded data-driven decision making, integrating analytics tools into daily operations for real-time insights.

City Head

Zomato
03.2019 - 03.2021
  • Developed strategic partnerships with local businesses to promote economic growth within the community.
  • Championed sustainable practices in city operations, reducing environmental impact and promoting conservation efforts.
  • Managed financial resources prudently, balancing budgets while maximizing service quality for residents.
  • Revitalized underutilized urban spaces by collaborating with developers on innovative mixed-use projects that benefit both residents and businesses alike.
  • Navigated complex regulatory frameworks effectively, ensuring compliance across all city departments and functions.
  • Promoted economic development by attracting new businesses to the area through incentives and streamlined permitting processes.
  • Increased city efficiency by streamlining processes and implementing new technologies.
  • Implemented data-driven decision-making processes to optimize spending on city services and programs.
  • Elevated city reputation through proactive marketing initiatives showcasing its unique offerings and vibrant community spirit.
  • Optimized resource allocation across various departments in order to achieve desired outcomes efficiently while minimizing costs.
  • Oversaw successful completion of city projects, ensuring their timely delivery and adherence to budgetary constraints.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Area Sales Manager

Zomato Media
8 2018 - 03.2019

.

  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.

Assistant Manager

Quatrro Global Services
05.2016 - 08.2018
  • Developed and implemented efficient workflow processes, resulting in an increase in team productivity
  • Conduct regular team meetings to communicate goals, expectations, and provide feedback on performance
  • Collaborate with other department heads to streamline interdepartmental communication and enhance overall organizational effectiveness.

Team Leader Operations

Fareportal
01.2015 - 04.2016

Collections Agent - Sr Collections Agent - Lead Operations

IBM Global Pvt Ltd
10.2009 - 01.2015

Education

BCA( Computers ) -

Maharishi Dayanand University (MDU), Rohtak

Skills

Business Growth

Coursescertifications

  • Six Sigma Green Belt
  • Six Sigma Yellow Belt

Personal Information

  • Total Experience: 13 Years 0 Month
  • Date of Birth: 04/06/89
  • Gender: Male
  • Marital Status: Married

Languages

English

Timeline

Program Manager - Zomato
12.2023 - Current
State Growth Manager - Zomato
04.2021 - 12.2023
City Head - Zomato
03.2019 - 03.2021
Assistant Manager - Quatrro Global Services
05.2016 - 08.2018
Team Leader Operations - Fareportal
01.2015 - 04.2016
Collections Agent - Sr Collections Agent - Lead Operations - IBM Global Pvt Ltd
10.2009 - 01.2015
Area Sales Manager - Zomato Media
8 2018 - 03.2019
Maharishi Dayanand University (MDU), Rohtak - BCA( Computers ),
Jatinder Singh