Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
JATIN MOHAN SHARMA

JATIN MOHAN SHARMA

Amritsar

Summary

Dynamic leader with a proven track record at Veron Institute, excelling in branch operations and sales strategies. Expert in market analysis and policy implementation, driving customer engagement and operational efficiency. Adept at team collaboration and employee training, fostering a culture of excellence and achieving significant improvements in customer satisfaction.

Overview

15
15
years of professional experience

Work History

Branch Head

veron institute
Amritsar
09.2018 - Current
  • Managed daily branch operations, including customer service, staff scheduling, and product distribution.
  • Developed strategies to increase sales and enhance customer satisfaction levels.
  • Analyzed market trends to identify growth opportunities and improve operational efficiency.
  • Created and implemented new policies to streamline branch operations.
  • Engaged with customers to assess needs and provide tailored solutions.
  • Processed transactions accurately and efficiently at the service desk.
  • Collaborated with staff to foster a welcoming branch environment.
  • Assisted in training new employees on branch procedures and systems.

Head of the Department

Satyam institutes
Amritsar
07.2010 - 09.2018
  • Led departmental strategy development to enhance educational offerings.
  • Managed curriculum design and implementation for diverse academic programs.
  • Coordinated faculty recruitment and professional development initiatives.
  • Oversaw budget planning and resource allocation for departmental needs.
  • Fostered collaboration among faculty to improve teaching methodologies.
  • Established partnerships with industry to align programs with workforce demands.
  • Championed student engagement initiatives to enhance learning experiences.
  • Reviewed and evaluated departmental performance to ensure quality standards.
  • Established clear goals, objectives and timelines for the department's success.

Education

B.TECH - Computer Science

BKSJ ENGG COLLEGE
AMRITSAR
05-2010

Skills

  • Branch operations
  • Sales strategies
  • Market analysis
  • Policy implementation
  • Customer engagement
  • Transaction processing
  • Team collaboration
  • Employee training
  • Customer service
  • Problem solving
  • Operations management
  • Staff development

Languages

English
First Language
Hindi
Advanced (C1)
C1
Punjabi
Upper Intermediate (B2)
B2

Timeline

Branch Head

veron institute
09.2018 - Current

Head of the Department

Satyam institutes
07.2010 - 09.2018

B.TECH - Computer Science

BKSJ ENGG COLLEGE

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JATIN MOHAN SHARMA