JAVED MALIK
Pahalgam
Summary
Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Manager
The Walnut Homestay
Pahalgam
01.2021 - 12.2024
- Oversaw daily operations, maintaining a seamless supply chain and inventory system
- Delivered outstanding customer service, building strong client relationships and enhancing satisfaction
- Coordinated staff and resources, optimizing productivity and operational efficiency
- Implemented process improvements to streamline operations and reduce costs.
Intern
Pie Infocom
Lucknow
- Company Overview: Lucknow, India
- Assisted in customer interactions, promptly addressing inquiries and resolving issues
- Contributed to team efforts in enhancing customer satisfaction and service quality
- Lucknow, India
Intern
Super Computer College
Anantnag
- Company Overview: Anantnag
- Anantnag
Education
Master of Business Administration (MBA) - Human Resource Management
BGSB University
Rajouri, Jammu07-2020
Undergraduate Studies -
Govt Degree College Khanabal Anantnag
Anantnag01-2018
Skills
- Customer Relationship Management
- Effective Communication
- Financial Management
- Human Resources & Marketing
- Inventory Management
- Multitasking & Time Management
- Team Coordination
- Customer Service
Certification
- Customer Service Essentials, 01/25
- Introduction to Blockchain and Cryptocurrency, 01/25
- Digital Marketing, 01/25
Languages
- English, Fluent
- Hindi, Fluent
- Urdu, Fluent
- Kashmiri, Native
Affiliations
- hiking
- trekking
- swimming
Timeline
Business Manager
The Walnut Homestay
01.2021 - 12.2024
Intern
Pie Infocom
Intern
Super Computer College
Master of Business Administration (MBA) - Human Resource Management
BGSB University
Undergraduate Studies -
Govt Degree College Khanabal Anantnag
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