Javed Siddique
New Delhi,National Capital Territory of Delhi
Summary
To have a growth oriented challenging career, where I can contribute my knowledge and skills to the organization and enhance my experience through continuous learning and teamwork.
Overview
3
3
years of professional experience
Work history
Senior analyst
HCL Technologies
Noida, Uttar Pradesh
2024.04 - Current
- Supporting one of the leading Healthcare Organization in the USA by providing IT support
- Working on ServiceNow
Technical support consultant
Adobe
Noida, Uttar Pradesh
2022.09 - 2024.04
- I worked as a product consultant and got trained on several Adobe Experience Cloud products.
- I was supporting the clients with different products and technical troubleshooting steps by using tools like Microsoft Dynamics, Zendesk and Salesforce.
Technical support engineer
Dell Technologies
Gurgaon, Haryana
2021.05 - 2022.05
- Worked as a Dell Engineer to resolve any type of issues (Hardware, software, network, operating system) for every Dell product.
- Worked on Salesforce.
Education
Bachelor of Technology -
Dr. A.P.J. Abdul Kalam Technical University
Greater Noida, Uttar Pradesh /2015 - /2019
High School Diploma -
Kalka Public School
New Delhi, National Capital Territory of Delhi /2013 - /2015
Skills
- Network architecture
- HTTP/HTTPS
- TCP/IP
- OSI MODEL
- ACTIVE DIRECTORY
- MICROSOFT DYNAMICS
- SALESFORCE
- SEIBEL
- SERVICENOW
- ZENDESK
Languages
English
Fluent
Hindi
Native
Timeline
Senior analyst
HCL Technologies
2024.04 - Current
Technical support consultant
Adobe
2022.09 - 2024.04
Technical support engineer
Dell Technologies
2021.05 - 2022.05
Bachelor of Technology -
Dr. A.P.J. Abdul Kalam Technical University
/2015 - /2019
High School Diploma -
Kalka Public School
/2013 - /2015