Dynamic Pricing Junior Manager with expertise in pricing strategy and customer relationship management. Achievements include leading a team to negotiate improved supplier rates and implementing successful rebate management strategies. Recognized for mentoring talent and driving significant process improvements in pricing validation and analysis.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pricing Junior Manager (Sr Specialist)
Diageo Business Services India Pvt Ltd
Bengaluru
01.2020 - 12.2025
Base price/List price set up for NE Market- New Products
Preparation and creating Credit notes of Rebate Agreement for NE Market
Short Term and Long-Term discount price set up
Free issue or Sample orders price set up
Price Claim validation and approvals for Benelux and Nordics Market
Preparing Reconciliation files for any price difference between SAP and Customer Portal price setup
Created and maintained databases of product prices, discounts, and other relevant information under record retention
Investigated complaints from customers about discrepancies between advertised prices and actual amounts charged
Built relationships with key suppliers in order to negotiate better rates for materials used in production processes
Participate in Weekly cash calls for Benelux and Nordics
Preparation of Weekly, Monthly and Annual validation reports
Idea submission on quarterly basis
Conducting RnR for the complete projects.
Led a team of 10 members in the manager's absence, serving as acting Team Leader
Experienced in recruitment, including hiring and training new employees
A strong passion and ability to mentor and support team development
E2E OTC Analyst
Diageo Business Services India Pvt Ltd
01.2018 - 01.2020
Held responsible for applying cash received from regional credit controllers
Working on UN billed and UN accounted items by extracting VF04 and VFX3 Reports
Following up on UN cleared GL entries with the Credit & Collections, Treasury and ABSC Treasury Team
Manual billing for the order created by CSR team where manual billing is necessary
Reversal of Invoices, Credit Notes, Debit Notes as per the request from Market
Sending the WD1 Email of Unbilled and unaccounted reports as part of CARM to Regional FD and FC
Performing Reconciliation for OTC Clearing GL and Direct Debit GLs as part of Month end activity
Implemented strategies to take advantage of new opportunities
Developed dashboards to track productivity and expedite remediation of issues
Analyzed key performance indicators to identify effective strategies
Credit Controller
Thomson Reuters
01.2014 - 01.2016
Majorly involved in activities for DSO, 91+ aged debt/7+ aged debt, Reason codes, Customer service, Cash collection (meeting target)
Handled proactive cash collection, daily order release, Debt factoring, managed customer queries and drive issue resolution
Managed relationship with customers and internally, managed credit risk, continuously looked for process improvements
Maintained customer documentation, prepared cash forecasting report, supported on OTC supporting functions and processing activities
Ensured all invoices are created on a timely manner, resolved all interface and EDI related issues, input to internal/external audits
Prepared Credit Exposure Report and Re-alignment report for the team
Prepared DTP for credit controller project
Unallocated cash, direct debit process, releasing credit blocked orders, Discrepancy reports & Bad debt provision
Resolve all interface and EDI related issues
Monitor daily deliverables and SLAs, and provide essential MIS reports such as AR aging, collection metrics, DSO, and more.
Sr Customer Support Executive, Collections
Accenture Services India Pvt Ltd
01.2011 - 01.2013
Mainly involved in inbound and outbound calls
Analyzed billing and payment queries of the clients, followed up through emails for payments, resolved disputes and clarifications raised by customers
Maintained highly confidential customer data
Resolving disputes and clarifications which are raised by customers
Received numerous monthly awards for going beyond the individual responsibilities
Appreciated by the management with Numero-UNO Award (An award given to selected employees across Virgin Media Process for going above & beyond their individual duties, roles and exceeding in business operations)
Education
Bachelor of Commerce - Accounting And Finance
Al Ameen College of Commerce
Bangalore
04-2012
Skills
Pricing strategy and analysis
Rebate and discount management
Price validation techniques
Customer relationship management
Cash collection
Problem solving
Credit risk management
SAP proficiency
Certification
Lean Six Sigma Green Belt Project
Technical Skills
SAP, Salesforce, Cloud, Siebel
Microsoft Excel, Dashboard, Outlook
BI dashboards
My Account (E-invoicing)
Oswald
Timeline
Pricing Junior Manager (Sr Specialist)
Diageo Business Services India Pvt Ltd
01.2020 - 12.2025
E2E OTC Analyst
Diageo Business Services India Pvt Ltd
01.2018 - 01.2020
Credit Controller
Thomson Reuters
01.2014 - 01.2016
Sr Customer Support Executive, Collections
Accenture Services India Pvt Ltd
01.2011 - 01.2013
Bachelor of Commerce - Accounting And Finance
Al Ameen College of Commerce
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