Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JAVEED MOHAMMAD

Hyderabad

Summary

Dynamic professional with experience at WIPRO TECHNOLOGIES, excelling in content moderation and compliance review. Proven ability to enhance user safety through effective problem-solving and cross-functional collaboration. Skilled in technical troubleshooting, ensuring seamless operations and customer satisfaction. Committed to driving policy improvements and fostering a positive online community.

Overview

8
8
years of professional experience

Work History

Content Moderator

WIPRO TECHNOLOGIES PVT.LTD
HYDERABAD
09.2023 - Current
  • Ensured adherence to company guidelines while moderating online forums and social media sites.
  • Identified trends in user generated content that could be addressed through policy changes or training programs.
  • Reviewed user-generated content for compliance with community guidelines.
  • Moderated online platforms to ensure a safe user experience.
  • Analyzed flagged content for potential violations or inappropriate material.
  • Monitored user-generated content for violations of community standards.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.

Service Engineer

GLORY GLOBAL SOLUTIONS(SOUTH ASIA) PVT LTD
MUMBAI
01.2018 - 07.2022
  • Installed and configured equipment according to manufacturer specifications.
  • Conducted routine maintenance and troubleshooting on service machinery.
  • Collaborated with clients to understand technical issues and provide solutions.
  • Documented service reports detailing repairs and maintenance performed.
  • Provided on-site support for customers during equipment installation and setup.
  • Resolved customer service requests within the given time frame.
  • Provided technical support for customers on site or remotely via phone or email.
  • Responded quickly to emergency calls from customers regarding technical issues.

Education

B.TECH - ELECTRONICS & INSTRUMENTATION ENGINEERING

KESHAV MEMORIAL INSTITUTE OF TECHNOLOGY
HYDERABAD
07-2013

DIPLOMA - ELECTRONICS & INSTRUMENTATION ENGINEERING

GOVT.POLYTECHNIC
BELLAMPALLI
07-2010

Skills

  • Content moderation
  • Compliance review
  • Cross-functional collaboration
  • Technical troubleshooting
  • Equipment installation
  • Effective communication
  • Problem solving
  • Social media
  • Organizational skills

Languages

English
First Language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2

Timeline

Content Moderator

WIPRO TECHNOLOGIES PVT.LTD
09.2023 - Current

Service Engineer

GLORY GLOBAL SOLUTIONS(SOUTH ASIA) PVT LTD
01.2018 - 07.2022

B.TECH - ELECTRONICS & INSTRUMENTATION ENGINEERING

KESHAV MEMORIAL INSTITUTE OF TECHNOLOGY

DIPLOMA - ELECTRONICS & INSTRUMENTATION ENGINEERING

GOVT.POLYTECHNIC

Similar Profiles

CREATE PROFILE
JAVEED MOHAMMAD