Jay Gohel
Vadodara
Summary
Project Manager at Atos Global IT Solutions with expertise in Agile methodologies and stakeholder communication. Led a $500K modernization program, achieving completion ahead of schedule and under budget. Proficient in risk management and ITSM tools, delivering successful IT infrastructure projects through strategic leadership and resource planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
Atos Global IT Solutions and Services
Vadodara
06.2020 - Current
- Drove successful completion of multiple IT infrastructure and cloud migration initiatives.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Completed $500K modernization program two months ahead of schedule and below budget.
- Led project governance meetings with stakeholders and senior leadership to ensure engagement.
- Established Agile delivery practices, improving overall project efficiency and transparency.
IT Project Coordinator
Atos Global IT Solutions and Services
Vadodara
05.2019 - 05.2020
- Facilitated IT transitions and onboarding projects for enterprise clients in collaboration with project managers.
- Participated in post-project reviews to document successes, lessons learned, andchallenges faced.
- Managed access provisioning, tool readiness, and knowledge transfer planning effectively.
- Coordinated project milestones, tracked issues and risks, and executed timely escalations.
- Created detailed status reports, dashboards, and comprehensive project documentation.
Consultant Engineer
Atos Global IT Solutions and Services
Vadodara
06.2015 - 06.2019
- Set up custom thresholds and alert policies for critical metrics, such as CPU, memory, disk usage, and service availability.
- Responded to monitoring alerts by initiating incident management processes, including impact assessment, ticket creation, escalation, and coordination with support teams.
- Logged and tracked incidents using ITSM tools like ServiceNow, ensuring timely resolution and communication to stakeholders.
- Defined Change Requests (CRs) based on monitoring insights (e.g., system tuning, patching, capacity upgrades), and followed the full Change Management lifecycle, including approval, implementation, and post-change review.
- Supported weekly CAB (Change Advisory Board) meetings with input on monitoring trends and risk assessments.
Education
Bachelor of Computer Applications - Computer Applications Development
Sardar Patel University
India04-2015
Skills
- Agile and waterfall project management
- Change and risk management
- Effective stakeholder communication
- Budgeting and cost control strategies
- Leadership and resource planning
- Compliance and governance oversight
- JIRA, MS Project, and ServiceNow expertise
- Budget management
- Risk assessment
- ITSM tools
Certification
- PRINCE2 Practitioner – Axelos
- PRINCE2 Agile Foundation - Axelos
- ITIL V3 Foundation – Axelos
- Google Cloud Digital Leader – Google
Languages
- English – Fluent
- Hindi – Fluent
- Gujarati – Native
Accomplishments
- Bronze award
- Spot recognition
Timeline
Project Manager
Atos Global IT Solutions and Services
06.2020 - Current
IT Project Coordinator
Atos Global IT Solutions and Services
05.2019 - 05.2020
Consultant Engineer
Atos Global IT Solutions and Services
06.2015 - 06.2019
Bachelor of Computer Applications - Computer Applications Development
Sardar Patel University
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