JAY KAKAD
Senior Associate
Mumbai
Summary
Business Management & Data Analytics professional with 3+ years of experience at Amazon, specializing in process optimization, business reporting, and data-driven decision-making. Skilled in Power BI, SQL, and CRM systems, with proven expertise in creating dashboards under the guidance of Team Leads to improve transparency and performance tracking. Passionate about aligning cross-functional teams, optimizing workflows, and delivering actionable insights that drive efficiency and business growth
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sr. Associate
Amazon
03.2022 - Current
- Focused and Action-Oriented
- Resolved complex inquiries and optimized catalog listings, leading to increased conversion rates and improved operational performance.
- Designed Power BI dashboards to track order metrics and resolution times, enhancing operational transparency and enabling faster decision-making.
- Used SQL to analyze large datasets, identifying bottlenecks and proactively reducing issue resolution time.
- Managed trouble tickets and collaborated with cross-functional teams to streamline workflows and ensure timely resolution
Education
Master of Business Administration (MBA) - Marketing
YCMOU
03.2023
Bachelor of Engineering (BE) - Mechanical
Konkan Gyanpeeth College of Engineering
03.2021
Skills
- Power BI – Data visualization, KPI dashboards, performance tracking
- SQL – Data extraction, transformation, query optimization, and analysis
- CRM Systems – Customer Relationship Management tools
- PowerPoint – Business presentations and reporting
- Analytical Thinking
- Problem-Solving
- Communication
- Attention to Detail
- Collaboration
STRENGTHS
- Operations Optimization
- Streamlining processes to enhance efficiency and scalability
- Analytical Proficiency
- Leveraging data insights to guide strategic initiatives
- Strategic Decision-Making
- Driving solutions that align with business goals
- Cross-functional Teamwork
- Building synergy to achieve common objectives
Timeline
Sr. Associate
Amazon
03.2022 - Current
Bachelor of Engineering (BE) - Mechanical
Konkan Gyanpeeth College of Engineering
Master of Business Administration (MBA) - Marketing
YCMOU
Similar Profiles
Jessica MaciasJessica Macias
Area Manager at AmazonArea Manager at Amazon
Deepak P LDeepak P L
Quality Assurance Compliance Specialist at AmazonQuality Assurance Compliance Specialist at Amazon
Kymarha DorsainvilKymarha Dorsainvil
Warehouse Worker at AmazonWarehouse Worker at Amazon
Abdulhalim LarryAbdulhalim Larry
Delivery Driver at AmazonDelivery Driver at Amazon
Suraj SethSuraj Seth
Assistant Manager – Direct Tax at CBV & Associates LLPAssistant Manager – Direct Tax at CBV & Associates LLP