JAY KAKAD
Senior Associate
Mumbai
Summary
Business Management & Data Analytics professional with 3+ years of experience at Amazon, specializing in process optimization, business reporting, and data-driven decision-making. Skilled in Power BI, SQL, and CRM systems, with proven expertise in creating dashboards under the guidance of Team Leads to improve transparency and performance tracking. Passionate about aligning cross-functional teams, optimizing workflows, and delivering actionable insights that drive efficiency and business growth
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sr. Associate
Amazon
03.2022 - Current
- Focused and Action-Oriented
- Resolved complex inquiries and optimized catalog listings, leading to increased conversion rates and improved operational performance.
- Designed Power BI dashboards to track order metrics and resolution times, enhancing operational transparency and enabling faster decision-making.
- Used SQL to analyze large datasets, identifying bottlenecks and proactively reducing issue resolution time.
- Managed trouble tickets and collaborated with cross-functional teams to streamline workflows and ensure timely resolution
Education
Master of Business Administration (MBA) - Marketing
YCMOU
03.2023
Bachelor of Engineering (BE) - Mechanical
Konkan Gyanpeeth College of Engineering
03.2021
Skills
- Power BI – Data visualization, KPI dashboards, performance tracking
- SQL – Data extraction, transformation, query optimization, and analysis
- CRM Systems – Customer Relationship Management tools
- PowerPoint – Business presentations and reporting
- Analytical Thinking
- Problem-Solving
- Communication
- Attention to Detail
- Collaboration
STRENGTHS
- Operations Optimization
- Streamlining processes to enhance efficiency and scalability
- Analytical Proficiency
- Leveraging data insights to guide strategic initiatives
- Strategic Decision-Making
- Driving solutions that align with business goals
- Cross-functional Teamwork
- Building synergy to achieve common objectives
Timeline
Sr. Associate
Amazon
03.2022 - Current
Bachelor of Engineering (BE) - Mechanical
Konkan Gyanpeeth College of Engineering
Master of Business Administration (MBA) - Marketing
YCMOU
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