N7 Nitrogen Postman
Customer Success
Nvizion Solutions
03.2023 - Current
- Contributed to the optimization of clients' environments, including images and websites, utilizing N7 nitrogen technology for enhanced performance and efficiency.
- Engaged as an Analyst responsible for facilitating requirements gathering from cross-functional SRE and Development teams and effectively communicating these requirements in a clear and concise manner to the Sales and Management teams.
- Provided first-level support on the Zendesk platform, effectively addressing and resolving client inquiries and issues.
- Demonstrated strong troubleshooting skills and delivered comprehensive product clarifications to ensure client satisfaction.
- Collaborated closely with clients to conduct product training, sensitization, and onboarding sessions, fostering a seamless and successful adoption of the product.
